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Service Delivery jobs in Fredericton, NB

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    • Experience within the disability/inclusion movement or adjacent marginalized sectors, with demonstrated operational understanding of frontline service delivery.
    • The Project Manager, Youth & Manufacturing Engagement will lead the delivery of EMC’s New Brunswick Youth in Manufacturing initiative and support the continued…
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    • Good communication and customer service skills.
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    • Strong customer service and communication skills.
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    • Shoppers deliver convenience and excellent service to people in their neighborhood.
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Career Resources:

Executive Director
Fredericton, NB
$120,000–$140,000 a year
Full-time

Job details

$120,000–$140,000 a year
Mileage reimbursement, Paid time off, RRSP match, Wellness program, Flexible schedule, On-site parking
Full-time
Fredericton, NB

Full job description

Inclusion New Brunswick (Inclusion NB) is a provincial, non-profit organization dedicated to advancing the rights, dignity, and inclusion of people with intellectual and developmental disabilities (IDD). Through advocacy, policy influence, community leadership, and direct support, Inclusion NB works to ensure people with IDD are valued, included, and supported to live full lives in their communities.

THE OPPORTUNITY:

Inclusion NB is seeking a values-driven, highly credible Executive Director to provide strategic leadership, strong advocacy, and organizational stewardship during a pivotal period for the organization. Reporting to the Board of Directors, the Executive Director is responsible for advancing the mission, representing Inclusion NB publicly, supporting a strong internal culture, and ensuring the organization’s long-term sustainability.

KEY RESPONSIBILITIES:

Strategic & Organizational Leadership

  • Develop and implement strategic and operational plans with the Board.
  • Turn strategy into defined priorities, measurable results, and clear accountability.
  • Provide steady leadership through organizational change, growth, and complexity.

Advocacy, Government & External Relations

  • Serve as Inclusion NB’s primary advocate and public voice.
  • Influence public policy and funding decisions affecting people with IDD.
  • Build trusted relationships with government, funders, media, and community partners.

People & Culture Leadership

  • Foster a respectful, inclusive, and psychologically safe workplace.
  • Lead, coach, and develop a diverse senior leadership team.
  • Demonstrate strong emotional intelligence and conflict resolution skills.

Organizational Stabilization & Trust-Building

  • Proven leadership in recovery, transition, and organizational repair.
  • Proven commitment to transparent decision‑making, consistency, and follow‑through
  • Capacity to support staff well-being, align workloads, and strengthen a respectful, inclusive, and high-trust workplace culture.

Governance & Financial Stewardship

  • Work collaboratively with the Board and its committees.
  • Oversee financial sustainability, risk management, and accountability.
  • Ensure strong governance practices and board–management role clarity.

THE IDEAL CANDIDATE:

The ideal candidate is a mission-driven executive leader who brings strong advocacy capability, deep values alignment, and the credibility to lead Inclusion NB at this stage of its evolution.

Values & Mission Alignment

  • Demonstrates deep alignment with Inclusion NB’s mission, values, and commitment to dignity and inclusion.
  • Engages authentically and respectfully with individuals, families, staff, and partners.

Advocacy & Sector Credibility

  • Proven experience advocating effectively with government, funders, and policy-makers.
  • Strong public communication skills, including media and high-stakes stakeholder engagement.
  • An advocacy style that is strategic, collaborative, and results-oriented.

Sector Knowledge & Lived Experience

  • Experience within the disability/inclusion movement or adjacent marginalized sectors, with demonstrated operational understanding of frontline service delivery
  • Ability to maintain visible connections to staff, programs, and regional realities
  • Commitment to grounding executive decisions in lived experience and frontline insight

Leadership & Executive Capability

  • Demonstrates collaborative leadership while maintaining clear executive accountability and decision-making authority
  • Experience leading complex, multi-stakeholder organizations.
  • Strong people leadership, sound judgment, and effective decision-making under ambiguity.
  • Ability to balance strategic vision with operational discipline.

Bilingual Capacity

  • Fluency in English and French is a strong asset and will be given significant consideration.

Qualifications

  • Minimum of 5 years senior executive leadership experience in a non-profit, public, or mission-driven organization.
  • Experience working with Boards of Directors and governance best practices.
  • Strong business and financial literacy.
  • Post-secondary education in a relevant field.

Pay: $120,000.00-$140,000.00 per year

Benefits:

  • Flexible schedule
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • RRSP match
  • Wellness program

Work Location: In person

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