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Service Delivery Manager jobs in Toronto, ON

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    • Customer service: 3 years (required).
    • 3+ years of experience in landfill operations, landfill gas (LFG) systems, or environmental field services.
    • Client services: 3 years (required).
    • Ability to operate as both project manager and client lead in parallel.
    • Strong written, verbal, and presentation skills.
    • Background as a mechanic, lead hand, shop foreman, service coordinator, parts/service manager, service manager, or similar role.
    • Full-Time | On-Site*.
    • Support delivery through agile or hybrid delivery models, owning end-to-end execution from ideation to post-launch optimization.
    • Partner with Learning & Development to support delivery and rollout of sales and service training.
    • Support consistent execution of service standards where…
    • Review occupational health and safety legislation, amendments and best practices to optimize occupational health and safety programs.
    • Excellent communication and customer service skills.
    • We are seeking an experienced and driven Commercial Roofing Service Manager to lead our service department.
    • Contribute to develop or updates to standards, processes and policies related to service delivery and technical capabilities.
    • Must have minimum of 1 year roofing project manager/service crew experience.
    • Scheduling service for Maintenance Contracts.
    • Generate leads for new business.
    • Unwavering Confidence: They project authority and belief in their service/product, which instantly builds trust and credibility with prospects and team.
    • Prepare comprehensive delivery documentation for vehicle preparation services, including rust proofing, fabric protection, and accessory installation.
    • The ideal candidate will possess a clear understanding of the HVAC industry & ensure efficient service delivery, maintain clear communication with clients and…
    • Mentor other product managers and raise the bar for product practice across the team.
    • Own delivery with engineering and design: scope, tradeoffs, and on-time…
    • Lead lifecycle delivery of analytics features from concept through launch and continuous improvement.
    • Our mission is centered on customer satisfaction through…
    • * Provide service information i.e pricing and estimates for services.
    • Experience in Automotive service industry preferred.
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Job Post Details

Service Rep and Territory Manager - job post

Loci Controls
Toronto, ON
$90,000–$130,000 a year - Full-time

Job details

Pay

  • $90,000–$130,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

Toronto, ON

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Paid time off
  • Stock options
  • Company car

Full job description

Service Representative and Territory Manager

Job Title: Service Representative and Territory Manager

Division/Department: Operations

Location: Hamilton, ON/Southern Québec

Reports to: TBD

About LoCI Controls

LoCI Controls is the leading provider of real-time monitoring and control systems which provide actionable insights to increase gas capture and cut methane emissions from landfills. This enables landfill operators to optimize performance, improve environmental compliance, and increase renewable gas recovery. Our systems combine hardware, analytics, and field expertise to deliver actionable insights directly from the landfill.

We are expanding into Canada and are seeking our first regional hire—a high-impact individual who will play a critical role in building our presence and supporting customers across Eastern Canada.

________________________________________

The Opportunity

This is a unique, ground-floor role combining field operations, customer support, and business development. You will be responsible for deploying and supporting LoCI systems at landfill sites while also engaging directly with customers to identify opportunities and expand our footprint.

This position is ideal for someone who enjoys being in the field, is comfortable working independently, and can confidently represent a technical solution to customers.

________________________________________

Primary Responsibilities

  • Perform installation, commissioning, and maintenance of LoCI systems at landfill sites
  • Troubleshoot field issues and coordinate with internal teams to resolve technical challenges
  • Conduct routine site visits to ensure optimal system performance
  • Train customers and site personnel on system use and best practices

Customer Engagement & Sales Support

  • Serve as the primary point of contact for customers in Eastern Canada
  • Identify opportunities to expand LoCI deployments
  • Support sales efforts through site visits, product demonstrations, and technical discussions
  • Build strong, long-term relationships with landfill operators and environmental teams

Territory Development

  • Help establish and grow LoCI’s presence in Canada
  • Provide feedback on market conditions, customer needs, and competitive landscape
  • Support regional strategy and contribute to business growth initiatives

Qualifications

Required

  • 3+ years of experience in landfill operations, landfill gas (LFG) systems, or environmental field services
  • Hands-on field experience (installation, maintenance, or troubleshooting of mechanical/electrical systems)
  • Comfortable interacting with customers and representing a technical product
  • Strong problem-solving skills and ability to work independently
  • Willingness to travel regularly (primarily within Ontario and Québec)

Preferred

  • Experience with landfill gas systems, SCADA, or environmental monitoring equipment
  • Sales or account management experience in an industrial or environmental setting
  • Bilingual (English and French) strongly preferred
  • Mechanical, environmental, or technical background (degree or equivalent experience)

________________________________________

Safety

  • Responsible for following the HSE Program at Loci Controls
  • Participating in all site-required safety training
  • Must comply with all applicable workplace health and safety laws, regulations, policies, and procedures, including those administered by Québec's occupational health and safety authority, Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST).

Quality

  • Follow written procedures, work instructions, and on-the-job training
  • Strive for problem-free installs.
  • Be able to communicate effectively both written and verbally in order to maintain Continuous Improvement.

WORKING CONDITIONS

Work outside in all different weather conditions including extreme cold and extreme heat. He/she may at times be exposed to dangerous and/or toxic substances and must take necessary precautions to protect eyes, nose and skin from irritation and infection.

Work requires domestic and local travel. May require some overnights. Work may require evening and weekend work.

What Success Looks Like

  • You become a trusted partner to landfill operators in your region
  • Systems are installed and operating reliably with strong customer adoption
  • You identify and help close new opportunities within key accounts
  • You represent LoCI professionally and build a strong regional reputation

________________________________________

Pay: $90,000.00-$130,000.00 per year

Benefits:

  • Company car
  • Paid time off
  • Stock options
  • Tuition reimbursement

Experience:

  • Landfill gas collection: 2 years (required)
  • Customer service: 3 years (required)

Willingness to travel:

  • 75% (required)

Work Location: On the road

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