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Service Delivery Manager jobs in Toronto, ON

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    • Loves delivering exceptional customer service.
    • A passion for delivering exceptional customer service.
    • Are you ready to stop thinking like an employee and start…
    • Monitor KPIs and improve service delivery.
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    • Client services: 3 years (required).
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    • CAD $70,000.00 - $80,000.00.
    • Outstanding communication skills, excellent customer service, and time management.
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    • Assist the ITS Director in overseeing daily ITS operations, service delivery, and infrastructure management.
    • Knowledge of ITIL service management practices.
    • Partner with Learning & Development to support delivery and rollout of sales and service training.
    • Support consistent execution of service standards where…
    • Excellent communication and customer service skills.
    • We are seeking an experienced and driven Commercial Roofing Service Manager to lead our service department.
    • Must have minimum of 1 year roofing project manager/service crew experience.
    • Scheduling service for Maintenance Contracts.
    • You’re part of the family!
    • Experience leading Agile/Scrum delivery, including sprint execution and release management.
    • Shipping production-grade code — because great managers don't just…
    • 10+ years of project management experience, preferably in IT service delivery or enterprise platform implementations.
    • Your future duties and responsibilities.
    • Coordinate with sales, service delivery, project teams, and leadership to ensure client needs are being met.
    • Strong understanding of managed IT services, help…
    • Ability to manage and coordinate IT operations and service delivery.
    • Plan and control budgets related to IT operations, systems, software, and services.
    • Mentor other product managers and raise the bar for product practice across the team.
    • Own delivery with engineering and design: scope, tradeoffs, and on-time…
    • Applying project management standards, compliance and best practices to ensure successful delivery of projects on scope, on schedule and on budget.
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Job Post Details

Professional Automotive Service Manager - job post

Carpro Tirecraft
139 Bermondsey Road, North York, ON M4A 1X3
From $80,000 a year - Full-time

Job details

Pay

  • From $80,000 a year

Job type

  • Full-time

Shift and schedule

  • No weekends
  • Monday to Friday

Location

139 Bermondsey Road, North York, ON M4A 1X3

Full job description

Automotive Service Manager

Lead the Shop. Build the Team. Think Like an Owner.

Are you ready to stop thinking like an employee and start thinking like a business owner?

What if you had the opportunity to lead a shop as if it were your own, backed by a strong team, the right support, and the resources to succeed?

At Car-Pro Tirecraft, we’re looking for a Professional Automotive Service Manager who wants more than just another job. We’re looking for a leader who wants to help lead the next phase of growth for our business. This role offers the opportunity to lead a strong team, drive the success of the operation, and potentially become part of the future ownership of the business.

About Us

Car-Pro Tirecraft has been proudly serving Toronto since 1968, when the business was founded by my father-in-law, Jim. My husband Alex and I now carry that legacy forward with the same core values the shop was built on:

  • Honest advice
  • Trustworthy service
  • Exceptional automotive expertise
  • Long-term relationships with our loyal customers

While the industry continues to evolve, our commitment to our customers and our team remains the same.

Today we operate a busy, well-organized shop with an exceptional team of technicians and advisors who genuinely enjoy working together.

The Opportunity

As our Service Manager, you will play a critical leadership role in the success of the shop.

You’ll lead the front of the operation, support our technicians, build strong customer relationships, and help drive the continued success of the business.

This is a role for someone who:

  • Takes pride in leading and developing people
  • Loves delivering exceptional customer service
  • Thrives in a fast-paced automotive environment
  • Wants to grow professionally and personally

We invest heavily in training, leadership development, and coaching to help you reach the highest level in the industry.

What You’ll Be Great At

  • Delivering an outstanding client experience
  • Communicating clearly with customers and technicians
  • Leading and motivating a high-performing team
  • Managing workflow and shop efficiency
  • Creating a positive, professional work environment

What You Bring

  • Proven success as an Automotive Service Manager (dealer or aftermarket)
  • A passion for delivering exceptional customer service
  • Experience building and leading high-performing teams
  • Strong organizational and problem-solving skills
  • Ability to thrive in a fast-paced team environment
  • Valid driver’s license

Why Our Team Loves Working Here

  • Family-owned business serving the community since 1968
  • Competitive salary with performance bonuses
  • Long-term growth opportunities (including potential ownership path)
  • No weekends – consistent Monday to Friday schedule
  • Supportive, family-oriented workplace with many long-tenured team members
  • Clean, organized shop with experienced technicians
  • Owners who are present and involved in the business
  • Ongoing training and leadership development
  • Loyal long-term customers who trust our recommendations
  • A workplace where your contributions are truly valued

Let’s Talk

If you’re ready to take the next step in your career and join a team that values leadership, integrity, and growth, we’d love to meet you.

Call me directly: 647-284-9599
Or drop by the shop and introduce yourself.

Kim & Alex
Owners, Car-Pro Tirecraft

Pay: From $80,000.00 per year

Work Location: In person

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