Service Delivery Manager jobs in Ottawa, ON

Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment.

Riverstone offers a highly respected, full continuum of care to its residents with a variety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life.

Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors.

More than just Senior Living. It's a new life.

QUALIFICATIONS:

Education:

• Diploma in Building Environmental Systems or equivalent experience

Background:

• Minimum of three years’ related experience, preferably in health care industry;
• Must have a good understanding and knowledge of physical plant, HVAC, plumbing, electricity, housekeeping and laundry procedures, etc.;
• Knowledge of business equipment and computer applications, such as MS Office, payroll processing software, etc.;·
• Bilingualism in French and English preferred.

Personal Requirements:

• Work as part of a team;
• Capable of adapting to different situations and change; ·
• Keen interest in working with seniors.

FUNCTIONS:

• Plans, develops, organizes, implements and evaluates overall quality of maintenance, housekeeping and laundry services;
• Responsible for general maintenance and repair of building, grounds, equipment and furnishings;
• Required to maintain the mechanical, electrical and fire safety systems;
• Schedule and perform routine and preventive maintenance;
• Complete daily rounds of the building and grounds to identify areas of concern;
• Responsible for all aspects of human resources within the Environmental Services department including: interviewing, hiring, training and performance evaluation of staff;
• Ensures all staff are knowledgeable of and aware of the regulations, policies and procedures and follow them as outlines;
• Holds regular department meetings;
• Chairs the Joint Health and Safety Committee and ensures compliance with the Act;
• Oversees contractor work ensuring it is completed to agreed specifications;
• Assist General Manager in developing and maintaining the departmental budget;
• Completes audits as required;
• Responsible for delivery of orientation and training program in accordance with RHA and other legislative bodies.

Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence.

While we thank all candidates for their interest, only those selected for further consideration will be contacted.