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    • Excellent customer service and communication abilities.
    • This role oversees daily service operations, manages technicians, ensures high-quality repairs, and…
    • Minimum of 2 years of experience in the automotive industry or at least 2 years in an assistant manager/manager role in a non-automotive field.
    • Ensure customers receive professional, friendly and timely service.
    • You will be actively working with customers and writing service while managing the overall…
    • Strong customer service orientation with problem-solving attitude.
    • Contracting of subtrades when needed to ensure service commitments are met;
    • Experience in commercial driving, route management, or delivery services preferred.
    • As a key player in our team, you will ensure timely deliveries, optimize…
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    • Comprehensive Health & Dental Coverage (includes vision and paramedical services).
    • John Deere, agricultural, or heavy equipment service experience.
    • Excellent communication and customer service skills.
    • Previous experience managing or assisting in the management of a dealership or high-volume automotive…
    • Partner with leadership to implement commercial initiatives and service improvements.
    • Provide clarity on expectations, workload priorities, and service…
    •  Model superior customer service behaviour for all service personnel,.
    • Perform daily huddle with service staff.
    •  Maintain service follow-up programs.
    • A commitment to delivering exceptional customer service within a sales and service environment.
    • Build strong customer relationships while ensuring a high…
    • Communicate customer service requests/concerns to management.
    • Complete written service reports and progress reports.
    • Pool openings (run crew/train new staff).
    • Exceptional customer service and problem-solving abilities.
    • As our Automotive Service Manager, you will be responsible for overseeing all aspects of our service…
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    • Direct and delegate effectively to the service staff.
    • Strong understanding of labor and bill out rates from service department, piece ranking reports, asset…
    • Help grow and build our Glazing Service business.
    • Work with National team to build local presence and assist on local relationships with national clients.
    • Provide comprehensive customer service report according to RMC policies using RMC tools.
    • Deliver upon service KPIs, including safety, productivity, customer…
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Job Post Details

SERVICE MANAGER - job post

TRACTORLAND KUBOTA (REGINA)
705 Henderson Drive, Regina, SK S4N 6A8
Full-time

Job details

Job type

  • Full-time

Location

705 Henderson Drive, Regina, SK S4N 6A8

Benefits

Pulled from the full job description

  • Dental care

Full job description

We are seeking an experienced and motivated Service Manager to lead the service department of our equipment dealership. This role oversees daily service operations, manages technicians, ensures high-quality repairs, and delivers excellent customer service while driving efficiency and profitability.

Key Responsibilities

  • Oversee daily service operations for equipment repair, maintenance, and warranty work
  • Schedule, supervise, and support technicians to ensure efficient, quality, safe workflow
  • Communicate with customers regarding estimates, timelines, and service needs
  • Manage warranty claims, service documentation, and manufacturer communication
  • Monitor labor efficiency, profitability, and overall shop performance

Qualifications

  • 3+ years of experience in service management or a lead technician role (equipment, automotive, or heavy-duty preferred)
  • Strong mechanical knowledge of equipment, hydraulics, and electrical systems
  • Proven leadership and team management skills
  • Excellent customer service and communication abilities
  • Strong organizational and problem-solving skills

Health & Dental benefits

Job Type: Full-time

Work Location: In person

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