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    • Min. 1 year customer service.
    • Pick and prepare accurate orders for delivery.
    • Customer service: 1 year (preferred).
    • Ordering replenishment product as required.
    • Prepare the delivery process (documents, call the carrier and loading);
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    • *Enter order information accurately (new orders, customers, pickup and delivery locations, carriers, etc.) in Transplus freight management system.
    • Previous retail/customer service experience.
    • Deliver excellent customer service and assist customers as needed.
    • Stock shelves and maintain product displays.
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    • Help the counter clerks getting the parts for the delivery if needed.
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    • Receive and ship out parts - physically.
    • Making delivery in case of necessary.
    • This role is vital in efficient parts inventory management, accurate order fulfillment, and exceptional customer service.
    • Assist with stocking new deliveries.
    • Minimum 1 year experience in customer service.
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    • Min 1 year customer service.
    • Pick and prepare accurate orders for delivery.
    • Customer service: 1 year (required).
    • Schedule:* Monday – Friday (8AM-4:30PM).
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Job Post Details

Order Desk Clerk/ Warehouse Associate-Hybrid - job post

Prosol Inc
2.6 out of 5 stars
11041 96th Avenue, Grande Prairie, AB T8V 5P8
$19 an hour - Permanent, Full-time

Job details

Pay

  • $19 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

11041 96th Avenue, Grande Prairie, AB T8V 5P8

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Casual dress
  • Extended health care

Full job description

Job Title: Warehouse Associate and Order Desk Clerk

Location:11041 96 Avenue, Grande Prairie, AB, T8V 5P8

Schedule: Monday – Friday (7:30AM-4:00PM)

Job Summary:As a order desk/ warehouse associate at Prosol Inc. you will play a vital role in ensuring our warehouse's safe and efficient operation. You will primarily be responsible for daily warehouse operations, handling inventory, and preparing orders for shipment as well as providing excellent customer service. This dynamic position requires the ability to work collaboratively in a fast–paced environment.

Order Desk:

  • Key/process customer orders received via phone, email, fax or in person, providing customer follow up as required to ensure customer needs are met or exceeded
  • Actively participate and engage in on-going product knowledge training sessions
  • Ensure accurate billing and balance the daily transactions
  • Ordering replenishment product as required
  • Various clerical tasks
  • Maintain merchandising and stock shelves
  • General housekeeping
  • Pick/fill orders as required
  • Other duties as assigned

Warehouse Duties:

  • Receive, inspect, and allocate incoming merchandise.
  • Maintain inventory records.
  • Pick and prepare accurate orders for delivery.
  • Loading and unloading trucks.
  • Generating shipment labels and documentation.
  • Communicating with other shipping managers and team members effectively.
  • Operate forklifts and other safety equipment.
  • Ensure the warehouse is clean, organized, and compliant with safety regulations.

Requirements:

  • Forklift Licence considered an asset.
  • Fluent English.
  • Min. 1 year warehouse experience required.
  • Min. 1 year customer service
  • Ability to lift 70lbs.

We want you on our team if:

You are a team player

You are a dynamic person with good interpersonal skills

You are punctual and resourceful

What we offer:

- Permanent position, 40 hours/week

- Competitive salary and group insurance

- Continuous training

- Friendly work environment and casual work attire

- Parking available and easy access by public transportation

Are you interested in this challenge? To learn more and apply, it’s right here…

About the company,

Prosol Inc. has been specializing for over 35 years in the distribution of products and accessories for the installation and the finishing of floors. Prosol has a great expertise in the installation of carpets, vinyl in rolls, vinyl tiles (pure or composed), rubber tiles, linoleum and ceramic tiles of granite or marble.

This specialization brings Prosol to maintain over 20 000 products in inventory and to offer technical help to the trade. The company distinguishes itself from its competitors by its speed of execution and the excellence of its service. The company buys only from well-established suppliers, competent and recognized in our industry for their proven expertise in the field of installation. The sales volume and the strength of its purchasing power confers Prosol the first place in Canada in its industry.

Job Types: Full-time, Permanent

Pay: $19.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Vision care

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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