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    • Greet customers and assess their service needs, providing exceptional customer service throughout the process.
    • Excellent customer service and sales abilities.
    • Handling daily customer visits in the service drive thru, greeting guests upon arrival and managing their service visit.
    • Group health and dental plan.
    • Previous Service Advisor or automotive customer service experience.
    • Deliver exceptional customer service from vehicle drop-off to pickup.
    • The Service Advisor will be responsible for monitoring equipment alerts including follow up with customers, creating work orders and coordinating service trucks…
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    • Previous experience in an automotive service or customer service role; dealership experience preferred.
    • Provide regular updates to customers and maintain…
    • Verify warranty, insurance or contract coverage for service.
    • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as…
    • Schedule and manage service appointments efficiently.
    • Strong customer service and communication skills.
    • Prepare service estimates and detailed repair orders.
    • Organize and manage service appointments and repairs.
    • Address and manage customer inquiries and concerns by utilizing expert technical knowledge along with…
    • Previous experience as a service advisor or parts advisor is an asset, but not required.
    • Advising customers on required and recommended services.
    • 3-5 years of work experience as a service advisor in an auto or large truck environment.
    • Ability to provide excellent customer service while demonstrating…
    • Process service orders and manage cash handling efficiently.
    • Previous experience in a service environment is a must.
    • Proven customer service skills including the ability to deal with customers on their issues with service or parts.
    • Customer service: 1 year (preferred).
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    • Previous experience in an automotive service or customer service role; dealership experience preferred.
    • Provide regular updates to customers and maintain…
    • Previous experience in a collision repair centre, dealership, service coordination, or automotive operations role preferred.
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    • Previous experience in an automotive service or customer service role; dealership experience preferred.
    • Provide regular updates to customers and maintain…
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Job Post Details

Automotive Service Advisor - job post

Race Toyota
Kawartha Lakes, ON
$40,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Location

Kawartha Lakes, ON

Benefits

Pulled from the full job description

  • Extended health care
  • On-site parking

Full job description

Automotive Service Advisor :

Race Toyota in Lindsay has an opening to join our amazing service team as an Automotive Service Advisor. We offer competitive wages, sales bonuses, great working hours, with Medical benefits available. We are a dealership with a great reputation and looking for someone to provide an excellent service experience for all.

If you feel you are that person please reply with your resume for our consideration.

Responsibilities

  • Greet customers and assess their service needs, providing exceptional customer service throughout the process.
  • Provide exceptional phone etiquette
  • Coordinate and schedule appointments
  • Handle cash transactions accurately and maintain records of services provided.
  • Collaborate with technicians to ensure timely service delivery and customer satisfaction.
  • Maintain an organized workspace and ensure all computer systems are updated with customer information and service history

Qualifications

  • Mechanical knowledge and automotive repair skills
  • Excellent customer service and sales abilities
  • Previous experience in a dealership would be an asset
  • Proficient in upselling and cash handling
  • Competent computer skills for managing service records and customer interactions

Job Types: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

Benefits:

  • Extended health care
  • On-site parking

Work Location: In person

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