Server Training jobs in Toronto, ON

Join a company that believes in Making Today Great!

Be a part of a distinguished founding team curating an exceptional lifestyle experience for our Community Members from day one

Surround yourself with excellence, compassion, and innovation - and discover why we are Happier Here™!

Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!

You.
You have a passion to raise the bar in the retirement industry. You are an energetic, motivated team player who is able to inspire others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge in the areas of serving, handling food and be a contributing team player to the overall success of the Community. You are committed to upholding the V!VA Values and Culture. If making a difference in people’s lives is important to you, then we are eager to hear from you.

Us.
What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!

The Career.
As a Culinary/Dining Room Supervisor at a V!VA Retirement Community, you will be accountable to your job duties as they pertain to your assigned shifts. You will collaborate and work as a team player with emphasis on great food service delivery, cleanliness within your department and excellence in hospitality! You will lead and motivate the team to ensure that the Community Members have had the best dining experience possible. You will be responsible to monitor that the Team Members are accomplishing their duties as assigned and in a timely manner. You will participate in monthly team meetings, hiring and training for new team members and peer evaluations. When needed, you will be part of the first response team for all emergency fire calls and support all caterings both internally and externally. You will report and document key information points as they pertain to your duties to the Culinary Services Manager & Executive Chef as required, to ensure a seamless communication and support system. Ensure the appropriate methods of maintaining confidentiality and privacy of information are carried out in your day to day tasks and communication. Working closely with the Culinary Services Manager to address, support and honor the needs of our current and prospective Community Members.

Key Responsibilities include but not limited to:

• Greet all Community Members and guests at table
• Respond to inquiries regarding menu
• Take menu, beverage and bar orders from Community Members and guests and communicate orders to kitchen and/or bar
• Organize and prioritize service per appropriate service sequence
• Check food orders prior to serving to ensure that they are correct, properly presented, and special requests have been met
• Serve food, coffee, water and other beverages; refills beverages as needed
• Set tables in accordance with V!VA standards
• Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
• Gives personal attention, take personal responsibility and uses teamwork when providing Community Member and guest service
• Respond to concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Listen, apologize with empathy, find solutions and follow through when resolving problem
• Cooperate closely with other servers to meet and exceed service expectations
• Participates in and attend in-service training and education programs as scheduled

Qualifications:

• Smart Serve Certified
• Understands that regular attendance and punctuality is expected of all employees
• Has a clean well kept appearance
• Ability to communicate clearly with all team members including managers, peers and subordinates
• Ability to manage their time effectively with little supervision
• Has demonstrated living the V!VA values. This includes timely responses to managements requests, attendance at team meetings as well as Making Today Great meetings and actively uses Orange Dot Rewards to recognize fellow team members
• Demonstrates knowledge and use of our Service Culture Standards
• Must have completed orientation, Safety 24-7 online training and understands our Emergency Response procedures
• Able to bend, stretch, sit and stand for long periods. Able to lift a maximum of 50 lbs
• Ability to work flexible hours including weekends and holidays
• Available for call-ins
• Able to effectively communicate in verbal and written English.

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful applicants will be required to show proof of eligibility to work in Canada for the next 6 months.

V!VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.

Additional Information

• Wage: $25.00 / Hr
• We use AI tools in screening applications
• Vacancy Status: New