Senior Support Services jobs in Simcoe, ON

Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.

As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career.

As the Asset Management Program Coordinator, you will lead and support corporate asset management initiatives that help optimize municipal infrastructure, improve service delivery, and support long-term financial sustainability. You’ll analyze data, coordinate cross-departmental planning, and drive informed decisions that enhance asset performance, lifecycle management, and regulatory compliance.

Big vision. Real opportunities. Unlimited potential. That’s Norfolk.

Duties and Responsibilities:

• Under the general direction of the Manager of Asset Management, support operational, systems and special reviews related to corporate asset management that includes the following:
• Participate in the development of the Corporate Asset Management Plan and individual plans by asset category.
• Responsible for updating the asset registry in coordination with Finance Department and individual asset teams.
• Responsible for the preparation of detailed analyses related to corporate asset management activities, such as level of service, risk management and lifecycle management.
• Supports the planning and performance of operational reviews, systems reviews, financial and special reviews specific to asset management.
• Complete lifecycle cost analyses, modifying as appropriate for decisions made regarding levels of service and risk.
• Complete analyses of asset productivity and performance based upon available funding, risk and need.
• Support informed decision making and planning with respect to sustainable levels of service, optimization of corporate assets while minimizing lifecycle costs and risk.
• Administer and support corporate asset management software systems and associated data platforms (e.g., GIS, CityView, CMMS/EAM systems), including coordination of data integration, quality assurance, reporting, dashboard development, and continuous improvement initiatives to enhance asset registries, asset lifecycle planning, risk analysis, regulatory compliance, and evidence-based decision making across the organization.
• Develop, implement, administer and continuously improve corporate work order management systems for multiple departments, including configuring workflows, standardizing processes, coordinating user access and training, monitoring system performance, and supporting data-driven maintenance, operational and capital planning activities across the organization.
• Analyze and forecast departmental resource requirements related to growth, service level changes and operational demands, including workforce planning, material utilization, equipment allocation and operational capacity assessments, while providing recommendations to support efficient, sustainable and cost-effective service delivery.
• Support building consensus amongst asset owners across the corporation, encouraging collaboration.
• Monitor the implementation of process improvements and ensure that implementation issues are identified to leadership. Recommend solutions.
• Participate in Corporate Committees as required such as the Asset Owner Team and implementation task teams as part of the asset management development process.
• Assist in the delivery of training to staff, as required, in the performance of asset management and other reviews.
• Support the provision of updates at regular intervals as required by Ontario asset management regulation O.Reg 588/17, or as requested by Council or senior leadership.
• Support the preparation of reports detailing the work performed, findings or conclusions and appropriate recommendations.
• Monitor asset management and technology research, trends and developments with a focus on making recommendations to improve corporate asset management processes and practices.
• Monitor and examine market conditions and emerging trends that impact the Municipal sector.
• Ensures compliance with Provincial and Federal statutes and regulations and Municipal bylaws and policies.
• Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act
• Perform other duties as assigned with are directly related to the responsibilities of the position.
• Perform Other Duties as Assigned

Requirements

Knowledge and Experience:

• Completion of a University Degree or College Diploma (3 years) in a related discipline (eg. Business Administration, Business Informatics, Civil Engineering, Environmental Engineering, Computer Science or similar field of study.
• Membership in a related professional association and/or certification in a related discipline (e.g., Certified Asset Management Professional (CAMP), Institute of Asset Management (IAM), Professional Engineer (P.Eng.), Certified Engineering Technologist (CET), or Project Management Professional (PMP)) is considered an asset.
• Ideally the candidate will have minimum of five years of relevant experience in data analytics and asset management in a municipal environment.
• Experience in physical asset management (linear and vertical), project management and the development of prioritized, evidence-based capital, operational and maintenance budgets via asset level condition, risk and performance condition.
• Experience in public infrastructure asset management, including industry best practices and familiarity with ISO 5500 and Ontario Regulation 588/17 is an asset.
• Ideally experienced in applying asset management methodologies and policies across a broad range of municipal assets; transportation, drinking water, wastewater, stormwater, facilities/buildings, parks, fleet and equipment. Firm understanding of best management maintenance practices for same; that target achievement of service life optimization.
• Demonstrated knowledge of asset management software systems, work order management platforms, GIS applications, database management and systems integration, with the ability to analyze complex data, maintain data integrity and support technology-driven operational improvements.

Skills and Abilities:

• Proven ability to lead or function as a member of a team and build consensus amongst diverse cross-boundary teams. Strong conflict resolution, negotiation, mediation and facilitation skills.
• Knowledge and understanding of business planning and budget preparation.
• Must possess excellent interpersonal skills, with the ability to communicate effectively both verbally and in writing with a diverse group of stakeholders on a variety of issues.
• Demonstrated ability to deal effectively with asset owners, peers, staff and the general public. Well-developed presentation skills with the ability to articulate messages clearly and effectively to a variety of audiences
• Strong analytical, organizational and problem-solving skills with the ability to assess operational requirements, forecast resource needs, evaluate service impacts and develop evidence-based recommendations related to staffing, materials, equipment and lifecycle planning.
• Excellent project coordination, communication and stakeholder engagement skills, with the ability to develop standardized processes, deliver user training, administer cross-departmental systems and support collaborative service delivery initiatives across multiple business unit.
• Possess a demonstrated record of strong leadership and guidance, technical competence, customer focus, innovation/creativity, team advocacy, staff delegation and empowerment, staff development, and be committed to results.
• Computer expertise in a variety of asset management, data base, GIS software as well as corporate standard software (Microsoft Office) and department specific software such as CityView.
• Valid Ontario driver’s license and access to a reliable vehicle
Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.

Benefits

Posting #: NU 17.26

Position: Asset Management Coordinator

Position Code: 8AMGCR

Status: Permanent Full Time

Number of Vacancies: 1

Employee Group: Non-Union

Wage: $78,692 - $102,302 per annum “under review”

Hours Worked per Week: 35

Division: Public Works

Department: Engineering and Asset Management

Reports to: Manager, Asset Management

Location: Simcoe, ON (primarily in-office, with a combination of site work and potential flexible work arrangements based on operational requirements of the role)

Posting Period: June 11, 2026 to June 25, 2026

How to Apply:

• Ensure the file extension for your resume document is .doc, .docx or .pdf
• If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.
• Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

The Corporation of Norfolk County does not use Artificial Intelligence for the purpose of screening, assessing, or the selection of candidates.

Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

Thank you for your interest in this position. Only those to be interviewed will be contacted.