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Job Post Details

Senior Engineer - System Modelling & Planning Support - job post

BC Hydro
3.9 out of 5 stars
Burnaby, BC V3N 4X8Hybrid work
$109,700–$138,700 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $109,700–$138,700 a year

Job type

  • Permanent
  • Full-time

Location

Burnaby, BC V3N 4X8Hybrid work

Benefits

Pulled from the full job description

  • Paid vacation

Full job description

A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a
person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to
help support you in your application process.

Senior Engineer - System Modelling & Planning Support

Number of positions: 1 Job Location: Edmonds A03

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 109,700.00 - 138,700.00

Position Highlights
The successful candidate will join the System Modelling & Planning Support (SM&PS) group (within Transmission Asset
Planning) as a Senior Engineer.

The core function of the SM&PS group is:
  • To implement the data models to support the transmission planning processes in BC Hydro (growth capital planning,
interconnection planning, transmission operation services, network integration transmission services and integrated
resource planning)

  • To address compliance with WECC and NERC MRS requirements concerning data models for transmission planning and
reliability assessment.

  • To maintain and sustain in-house software tools used to support the transmission planning processes within BC Hydro in
addition to wider user groups where applicable.

What you'll do

  • Provide subject-matter-expertise in power system modelling by conducting data modelling, review, validation, and quality
assurance in the data models of transmission circuits, station equipment and generation facilities. This also includes
implementation of load forecasts, base resource plans, interconnection queue, as-built data for capital and sustain projects,
external system models, system operating order updates, etc.

  • Provide work experience, leadership and technical direction to engineers and technical staff in setting up, testing, tuning,
benchmarking, and building steady state and dynamic models (base cases). This includes knowledge transfer and training
on analytical methods and techniques implemented in specialized power systems application software used for the
planning, design, and operation of electrical power systems.

  • Provide work experience, leadership and technical direction to engineers and technical staff in sustaining and maintaining
existing software used to support various transmission planning needs and business groups. Examples of such software
include those to provide others access to equipment data and project planning scopes.

  • Ensure on-going compliance and awareness with NERC MRS standards applicable to steady-state and dynamic data
models used for transmission planning (e.g. MOD-010, MOD-012, MOD-025, MOD-026, MOD-027, MOD-031, MOD-032
and MOD-033, and TPL-001-4 standards

  • Respond to WECC data requests (power flow and dynamic base cases, generating unit model validation, Remedial Action
Schemes in standardized WECC format, Composite Load Model, Relay Models, Sequence Data, Load & Resource
Information, Geomagnetic Induced Current data). This includes interaction and coordination with other utilities such as:
FBC, AESO, and BPA.

  • Active participation representing BC Hydro in relevant working groups of the Data and Model Subcommittees under
WECC’s Reliability Assessment Committee dealing with steady-state and dynamic data used for transmission reliability
assessment.

  • Interact with relevant groups in Integrated Planning, Operations and Capital Infrastructure Project Delivery in implementing
processes, requirements, criteria, standards, and policies dealing with power system models for transmission planning.

  • Develop and maintain effective professional relationship with internal and external customers in addressing service
requests for performing specialized engineering studies (e.g., load interconnections, generation interconnections, capital
plan, short and long range transmission planning, annual NERC TPL studies, etc.). This includes understanding the
requirements, defining the scope of the work, implementing, testing, and delivering on time data models for planning studies
based on customer specifications.

What you bring

  • Bachelor or higher academic degree in Electrical Power Systems Engineering from a qualified university.

  • Registered, or eligible for immediate registration, as a Professional Engineer with the Engineers and Geoscientists of
British Columbia (EGBC).

  • A minimum of 8 years of working experience working in data modelling and/or software development and/or performing
specialized electrical power system studies, such as: power flows, dynamic stability simulations, voltage stability, short-
circuit calculations, reactive var planning and optimization, frequency response analysis, etc for a senior engineer position
(P3). However, applicants who do not meet the full qualifications or those with lesser work experience may be considered
for a lower level engineer position.

  • Work experience with power system simulation tools and software such as: PSS/E, DSA Tools, GE-PSLF, PowerWorld,
ASPEN, PSCAD/EMTDC, EMTP-RV, PI.

  • Ability to review and verify plant record information for transmission circuits and station equipment and extract data
models as needed by power application software used for transmission planning.

  • Knowledge of fundamental engineering concepts applied to power system reliability evaluation and with particular
emphasis on composite generation and transmission reliability assessment.

  • Strong interpersonal, communication, technical writing and organizational skills and ability to work in a team environment
is essential.

  • Preference will be given to candidates with strong academic background and expertise in the planning and operation of
electrical power systems.

  • Preference will be given to candidates with software development skills in electrical power systems using specialized
programming languages such as: FORTRAN, C++, C#, Python, Perl, Awk, HTML/XML, Java, etc., and industry standard
databases (Oracle, SQL server).

  • Knowledge and exposure to the latest developments in the CIM (Common Information Model), a standard developed by
the electricity industry for data modelling and exchange would be an asset but not a requirement.

#CPGN1

What we offer

  • A comprehensive benefits package
  • A minimum of 15 paid vacation days
  • A lifetime pension
  • Flexible work model, depending on your role type
  • Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role
requirement specified in their most recent offer letter. For MoveUP and IBEW employees, the current time in role as
outlined in the Collective Agreements will apply.

  • This posting is for a Full Time Regular.

  • A condition of employment for this job is that you maintain the following: Engineers & GeoScientists BC (EGBC)= In Good
Standing

  • The evaluation of candidates for this position may include a written/computer assessment in addition to an interview.

  • Please be advised that this role has been assessed as safety sensitive and pre-qualification alcohol and drug testing will
be required as a pre-condition to employment.

  • Candidates with lesser experience may be considered for a position appropriate to their level of experience.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,
include your Trades Qualification. This will ensure we have all the necessary information to assess your application without
any delays.

Location: Burnaby, British Columbia, Canada V3N 4X8

Date Posted: 2026-07-14 Closing Date: 2026-08-21

For internal use 52234868

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