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Job Post Details

Strategic Technology Advisor (vCIO/STA) - job post

KAN Recruitment
Alberta•Hybrid work
$100,000–$115,000 a year - Permanent, Full-time

Job details

Pay

  • $100,000–$115,000 a year

Job type

  • Permanent
  • Full-time

Location

Alberta•Hybrid work

Benefits

Pulled from the full job description

  • RRSP match
  • Work from home

Full job description

KAN Recruitment is currently seeking a Strategic Technology Advisor (STA/vCIO) for an established Managed Service Provider (MSP) client. The successful candidate may be located anywhere in Alberta.

The Strategic Technology Advisor will serve as a trusted advisor to assigned customers, helping business leaders align their technology investments with their organizational goals.

This role provides executive-level consulting, develops long-term technology roadmaps, identifies business risks and opportunities, and recommends strategic initiatives to improve security, productivity, operational efficiency, and return on investment.

This is a technology strategy and business consulting position—not a commercial account management role. Commercial discussions, renewals, licensing, agreements, quoting, and proposal administration are managed by the Client Success Manager with support from the Design Desk.

Responsibilities:

Strategic Account Management

  • Serve as the trusted technology advisor for assigned customers.
  • Build strong relationships with executives and key stakeholders.
  • Understand each customer’s business goals, challenges, and future plans.
  • Align technology recommendations with measurable business outcomes.
  • Develop and maintain a multi-year technology roadmap for every assigned customer.

Executive Consulting

  • Lead Quarterly Business Reviews and annual strategic planning sessions.
  • Present executive-level reports and recommendations.
  • Advise customers on budgeting, technology lifecycle planning, investments, and risk management.
  • Translate complex technical concepts into practical business language.

Technology and Cybersecurity Strategy

  • Assess customer environments against company standards and industry best practices.
  • Identify technology debt, aging infrastructure, cybersecurity concerns, and operational risks.
  • Develop recommendations for modernization, standardization, and improved cybersecurity.
  • Guide customers in adopting technologies and practices related to:
  • Microsoft 365
  • Cloud services and Microsoft Azure
  • Identity and access management
  • Endpoint security
  • Email security
  • Backup and disaster recovery
  • Security awareness training
  • Zero Trust principles

Strategic Opportunity Identification

Identify initiatives that improve customer operations, including:

  • Infrastructure refreshes
  • Cloud and Microsoft 365 modernization
  • Cybersecurity improvements
  • Artificial intelligence adoption
  • Network upgrades
  • Business continuity improvements
  • Business process automation
  • Digital transformation initiatives

Customer Success

  • Monitor customer health and progress toward strategic goals.
  • Identify business and technology risks before they become operational issues.
  • Encourage the adoption of strategic recommendations.
  • Support customer retention through proactive planning and ongoing value creation.
  • Act as each customer’s long-term technology advisor.

Requirements:

  • 5+ years of experience in IT consulting, managed services, or technology leadership.
  • Previous MSP experience is strongly preferred.
  • Experience developing technology strategies and long-term roadmaps.
  • Strong knowledge of Microsoft 365, Azure, cloud services, networking, and cybersecurity.
  • Ability to lead client meetings and present recommendations to business leaders.
  • Strong communication, relationship-building, and problem-solving skills.
  • Ability to explain technical information in clear business language.
  • Relevant IT education or certifications are considered an asset.
  • Valid driver’s licence and ability to travel within Alberta as required.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $100,000.00-$115,000.00 per year

Benefits:

  • RRSP match
  • Work from home

Work Location: Hybrid remote in Alberta

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