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Position Summary

On Side Restoration is a leading, first-class organization where dedication, continuous learning, and human connection drive everything we do. We offer the stability of an established national brand alongside the fast-paced, hands-on environment of a dedicated local team.

We don't just fill positions; we invest in people who are hungry to grow and proven in their ability to overcome obstacles. As a Project Manager, your day will never be routine. You will navigate diverse job sites, manage complex restoration projects, and deliver top-tier customer service grounded in genuine empathy. If you are a hard worker who takes pride in building lasting relationships and delivering first-class results, step through the door and build your career with us.

Compensation

• Salary Range: $60,000-$80,000/ year
• Commissions payments subject to personal performance
• Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance

The negotiable base salary listed is determined by project volume and gross margins combined with industry experience and demonstrated industry relationships. Total compensation, including bonus plan and industry leading commission structure, will be discussed in full should you be selected for an interview.

Benefits

• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Working with Insurance adjusters to ensure a seamless experience for the insured.
• Playing a key role in business development efforts, leveraging their existing network to identify new opportunities and grow our client base.
• Quality control of all aspects of the job.
• The job, you own it, it’s essentially a reflection of you at the end of the day.
• Superior customer service interactions with property owners, businesses, and families.
• Assessing damage and determining the scope of work needed.
• Managing and Directing Restoration Staff in a supportive team environment during: Disaster remediation efforts, cleaning & packing, rebuilding, and project completion.

What You Bring

• Previous Project Management experience in the restoration industry.
• Experience with Xactimate
• A passion for customer service with strong written and verbal communication
• Be self-motivated and goal oriented
• Open to working after hours and on weekends
• Problem solving and priority management skills.
• Established trusted connections in the business community is an asset.
• Computer skills, you’ll be working in an MS Office environment.
• You have an ongoing commitment to self-development
• A willingness to travel within Canada to support cross-region Teammates. Disasters happen all over and sometimes we need to support our teams in other locations.
• Valid driver’s license & clean drivers abstract
• Clean criminal record

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note

• Disasters can and will strike at any time, a rotating after hours on-call work schedule is a requirement.

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

Job Type: Full-time

Pay: $60,000.00-$80,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Application question(s):

• Tell us about you claims volume experience, what are you comfortable handling?
• Disasters can strike at any time, a rotating after hours on-call work schedule is a requirement. Is this something you can accommodate?
• What is the largest project you have orchestrated from start to finish?
• Being Customer Driven sometimes means being available when our clients need us most. While it's certainly not the daily grind, are you comfortable being the go-to person when a high-priority project needs a quick answer after hours?
• Do you have experience with Xactimate?
• Property restoration demands high focus, responsiveness, and a full commitment to the team and on-call rotation. What draws you to a long-term career with On Side?
• How comfortable are you with digital tools, estimating software, and strong daily "keyboard skills" for job documentation?

Licence/Certification:

• Driving Licence (required)

Work Location: In person