Skip to main content
Post your resume and find your next job on Indeed!

Second Level Support jobs

Sort by: -
    • SQL, Linux, Windows, Dynatrace, Autosys, Splunk, ITRS, Onetick, Fidessa, Raptor FIX HUB.
    • Capital Markets Product (Equities/Equity Derivatives) Business…
    • View all spruceinfotech jobs - Toronto jobs - Production jobs in Toronto, ON
    • Salary Search: L1/ L2 Production Support salaries in Toronto, ON
    • Participation in on-call rotation to support customer service excellence.
    • Provide Tier 2 support to team members to seek a swift resolution for clients.
    • Provide onsite support when remote support is not possible.
    • Must have experience providing on-site technical support.
    • Tier 2+ Desktop Support Analyst:
    • Provide onsite support when remote support is not possible.
    • Must have experience providing on-site technical support.
    • _ Tier 2+ Desktop Support Analyst:.
    • Minimum 3 years of experience in system support/operations, with background in robotics, logistics automation, WMS systems, or large-scale internet system…
    • This role will bridge the gap between day-to-day user support and foundational infrastructure management.
    • The IT Support Specialist will handle everything from…
    • TRAINING: We value your development needs and encourage mutual support internally.
    • Coordinate with the L3 factory on complex incidents requiring code-level…
    • Experience with project coordination or support of IT infrastructure projects.
    • Maintain documentation of support procedures, known issues, and solutions in the…
    • Planning & organizing daily programming with the support of BGC Program Leads as requested.
    • Able to support the needs of children in a fast-paced, engaging…
    • Collaborate with vendors, ISPs and internal teams to resolve escalated issues and support infrastructure projects.
    • A valid Canadian driver’s licence.
    • Experience in Tier II or escalation-level member support, trust and safety, risk management, or a similar role.
    • Experience providing VIP or executive-level IT support.
    • 2–5 years of experience in desktop support, IT help desk, deskside support, or a related technical…
    • The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and…
    • CareRx is looking for a Pharmacy Assistant L2 to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities.
    • CareRx is looking for a Pharmacy Assistant L2 with Kroll pharmacy software experience to join our Pharmacy team in supporting a group of LTC Homes and…
Get e-mail updates for the latest Second Level Support jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

L1/ L2 Production Support
spruceinfotech
Toronto, ON
Contract
Apply now

Job details

Pay information not provided
Contract
Toronto, ON

Full job description

Company Description


Spruce InfoTech, a leading IT firm, offers innovative and cost-effective solutions to help clients manage and transform their businesses. Our services are designed to guide companies of all sizes, from small businesses to Fortune 500 organizations, in maximizing their IT investment while reducing technology costs. Our team of experts has extensive technical knowledge in enterprise solutions, which helps organizations transform these solutions into a strategic asset that can drive new revenue and improve business operations.

Website

http://www.spruceinfotech.com


Job Description


L1/ L2 Production Support

Toronto/Calgary – 2-3 Hybrid – WFO

6+ Months

Exp: 5-8


Cash Equities:

  • SQL, Linux, Windows, Dynatrace, Autosys, Splunk, ITRS, Onetick, Fidessa, Raptor FIX HUB
  • Capital Markets Product (Equities/Equity Derivatives) Business Knowledge, Windows, Linux, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL, FIX Protocol, LLT, APAMA and ISM

OR

Equity Derivatives;

  • Sophis, Windows, Oracle, Mongo, Dynatrace, TIBCO, Autosys
  • Capital Markets Product (Equities/Equity Derivatives) Business Knowledge, Windows, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL, LLT, APAMA and ISM

OR

PrimeBrokerage :

Unix, TIBCO, MSSQL, Dynatrace, Autosys, Broadridge

Capital Markets Product (PrimeBrokerage) Business Knowledge, Unix/Linux, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL, Broadridge, Message Queuing Process.

OR

Securitization or Commodities:

  • Mongo, SQL, Unix/Linux, Windows.
  • Capital Markets Product (Commodities) Business Knowledge, Unix/Linux, SQL, Autosys, ITRS/Dynatrace, ServiceNow, PagerDuty, ITIL.
Let Employers Find YouUpload Your Resume