Sales Support Coordinator jobs

Join a Company Where You Can Build a Career

We are a family-owned welding and fabrication company with over 50 years of experience serving the food and beverage industry. We specialize in food-grade stainless steel piping systems and custom process equipment, working with customers throughout Alberta and beyond.

We're looking for a motivated, customer-focused professional to join our team in a key role supporting customers, quotations, project coordination, and day-to-day operations.

This is an excellent opportunity for someone who enjoys working with people, solving problems, and learning a specialized technical industry. While experience in manufacturing or industrial environments is an asset, we are willing to train the right person who brings strong communication skills, attention to detail, and a desire to learn.

What You'll Do

• Respond to customer inquiries by phone and email
• Prepare quotations and provide pricing and technical information
• Process customer orders and maintain accurate records
• Build and maintain strong relationships with existing and prospective customers
• Coordinate information between customers, suppliers, and our fabrication team
• Follow up on quotations and customer requests
• Assist with project coordination, purchasing, and scheduling activities
• Maintain accurate customer and job records using Sage 50 and related systems
• Support the team in a variety of administrative and operational tasks

What We're Looking ForRequired

• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Professional, positive attitude and willingness to learn
• Valid driver's license

Preferred

• Experience in customer service, inside sales, estimating, project coordination, or order desk roles
• Experience in manufacturing, fabrication, industrial, mechanical, or construction-related environments
• Experience with Sage 50 Quantum Canada, QuickBooks, or other ERP/accounting software
• Experience reading technical drawings
• Familiarity with AutoCAD
• Mechanical aptitude and interest in industrial equipment and process piping systems

What We Offer

• Competitive salary based on experience
• Annual profit-sharing program
• Comprehensive health and dental benefits
• Paid time off
• Mileage reimbursement for approved business travel
• Stable weekday schedule (Monday-Friday)
• Supportive, family-oriented work environment
• Opportunities for professional growth and advancement
• Long-term career stability with a company that has been serving customers for more than 50 years

Why Work With Us?

We're a small team where people genuinely matter. Your contributions will be noticed, your ideas will be heard, and you'll have the opportunity to learn a unique industry from experienced professionals. We believe in treating employees with respect, supporting work-life balance, and creating an environment where people can build long-term careers.

Apply Today

Please submit your resume through Indeed.

A brief cover letter or introduction is welcome but not required. Tell us a little about yourself and why you're interested in joining our team.

Pay: $60,000.00-$80,000.00 per year

Benefits:

• Dental care
• Extended health care
• Mileage reimbursement
• Paid time off
• Profit sharing

Experience:

• Customer relationship management: 2 years (preferred)
• Sage 50 Accounting : 1 year (preferred)
• Process piping, pumps, or mechanical systems: 2 years (preferred)
• Food & beverage processing: 2 years (preferred)

Location:

• Edmonton, AB T6B 2V2 (preferred)

Work Location: In person