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Sales Order Coordinator jobs in Vancouver, BC

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    • Experience in order desk, inside sales, customer service, sales coordination, or administrative support.
    • Maintain accurate customer, order, and quote records.
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    • They are responsible for sales planning, strategy, and forecasting to achieve business objectives.
    • Liaise directly with external vendors and property owners/…
    • Previous experience in sales coordination or parts sales is an advantage.
    • Prepare and process sales documents, including quotations, sales orders, invoices, and…
    • The sales coordinator is primarily responsible for maintaining strong relationships with customers, external sales, the purchasing department, and the marketing…
    • Own all stages of the sales process from prospecting to post-sale follow-up maintaining proper CRM management.
    • Post secondary degree in a related discipline.
    • Experience in the professional sales industry;
    • Receive customer orders and inquiries by telephone, fax, or email and process orders in a professional and…
    • Create work orders and invoice work orders upon completion.
    • Prepare quotations for sales reps.
    • As a Sales Coordinator, your primary focus will be to interact…
    • Track purchase orders and delivery schedules.
    • Identify new business opportunities and follow up on sales leads and client inquiries.
    • Create accurate and complete work orders.
    • Providing quotes and asking for the sale.
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    • Assist with order processing and project coordination.
    • Support customer follow-ups and showroom sales activities.
    • This is not a traditional administrative role.
    • Coordinate sales and support efforts with sales, marketing, and product development.
    • Track all sales activity in our CRM system and prepare reports as required.
    • Support demand planning activities by analyzing sales trends and providing insights to optimize inventory levels.
    • Assist with order entry and service coordination when required, ensuring accurate and efficient processing.
    • Collaborate closely with internal teams to ensure…
    • Review due bills, work orders, and contract details to ensure everything matches customer expectations.
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Job Post Details

Order Desk & Inside Sales Coordinator - job post

EMINENCE
Richmond, BC
$58,000–$68,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $58,000–$68,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Richmond, BC

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Casual dress
  • Extended health care
  • On-site parking

Full job description

ResponsibilitiesOrder Desk & Customer Service

  • Respond to customer inquiries by phone and email in a professional and timely manner.
  • Process orders, confirm product details, check availability, and coordinate with internal team members.
  • Assist customers with product information, pricing, delivery timing, and documentation.
  • Maintain accurate customer, order, and quote records.
  • Follow up on open quotes and outstanding customer requests.

Quotes, Cost Sheets & Invoicing

  • Prepare customer quotes using supplier pricing, freight costs, margins, and internal cost sheets.
  • Assist with cost sheets and pricing calculations.
  • Prepare and issue invoices.
  • Review purchase orders and ensure details match quotes, pricing, quantities, and delivery terms.
  • Coordinate with purchasing, warehouse, and management to ensure orders are handled correctly.

Inside Sales & Account Support

  • Proactively identify related products customers may need.
  • Suggest add-on products where appropriate.
  • Help grow sales from existing customers through follow-up and product knowledge.
  • Support customer relationships with professionalism, accuracy, and responsiveness.
  • Learn company's product lines and become comfortable discussing common applications.

Graphic Design, Drawings & Catalogue Support

  • Assist with editing and creating product drawings, catalogue pages, product sheets, and marketing materials.
  • Update product literature, forms, and internal documents.
  • Work with existing templates and branding.
  • Assist with basic layout, image editing, and document preparation.
  • Experience with Adobe Illustrator, InDesign, Photoshop, Canva, or similar software is an asset.

Administrative Support

  • Support general office administration as needed.
  • Maintain organized files and records.
  • Assist with supplier documentation, certificates, freight paperwork, and customer forms.
  • Help improve internal processes, templates, and product information.

Qualifications

  • Experience in order desk, inside sales, customer service, sales coordination, or administrative support.
  • Strong attention to detail and accuracy with numbers, pricing, and paperwork.
  • Comfortable speaking with customers by phone and email.
  • Ability to follow up proactively rather than waiting for direction.
  • Good computer skills, including Microsoft Office, Excel, Outlook, and general business software.
  • Experience preparing quotes, invoices, purchase orders, or cost sheets is an asset.
  • Graphic design or catalogue/layout experience is a strong asset.
  • Experience with industrial, marine, hardware, construction, manufacturing, or distribution businesses is an asset.
  • Willingness to learn technical products.

The Person We Are Looking For

  • Organized, reliable, and detail-oriented.
  • Friendly and professional with customers.
  • Comfortable asking questions and learning technical products.
  • Sales-minded, but not pushy.
  • Able to manage multiple requests at once.
  • Takes initiative and looks for ways to help the customer and the company.
  • Enjoys both administrative/detail work and customer interaction.

In person, Monday to Friday 8-4:30pm

Pay: $58,000.00-$68,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

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