Sales Fitness jobs in Vancouver, BC

Job Summary:

The Front Desk & Sales Associate is responsible for delivering an exceptional member experience while supporting membership sales, lead management, administrative duties and daily studio operations.

As the first point of contact for members and prospective clients, this role requires a friendly, professional and proactive individual who can effectively balance customer service, sales responsibilities and studio maintenance.

Key Responsibilities:

• Welcome members and visitors, check members into classes and assist with booking inquiries.
• Respond to telephone calls, emails and membership inquiries in a timely and professional manner.
• Conduct studio tours and introduce prospective members to our classes, facilities and membership options.
• Follow up with prospective members, trial clients and existing members.
• Promote memberships, class packages, introductory offers and studio promotions to support sales and member retention.
• Maintain the cleanliness and presentation of the studio, including vacuuming, sweeping, mopping, cleaning bathrooms and shower stalls, wiping mirrors and surfaces, sanitizing equipment and taking out garbage.
• Manage laundry duties, including washing, drying, folding and organizing towels.
• Follow daily opening, closing and studio maintenance procedures.
• Maintain professional communication and positive working relationships with members, instructors, colleagues and management.

Qualifications & Skills:

• Previous experience in customer service, retail, hospitality, sales or front desk administration is an asset.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a genuine enjoyment of working with people.
• Comfortable with sales conversations, lead follow-ups and membership inquiries.
• Strong organizational skills and attention to detail.
• Basic computer proficiency and willingness to learn Mindbody and other software platforms.
• Ability to multitask and work independently in a fast-paced environment.
• Reliable, punctual and accountable.
• A genuine interest in health, fitness and wellness is an asset.

What We're Looking For:

We are looking for someone who:

• Takes ownership of their responsibilities without needing constant supervision.
• Understands that customer service and sales are equally important parts of the role.
• Is proactive and recognizes tasks that need to be completed.
• Is dependable, professional and committed to being a positive team member.
• Enjoys being part of a wellness-focused community.

Pay: $18.25-$20.00 per hour

Work Location: In person