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Saas jobs in Edmonton, AB

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    • Must have experience in Operations in Software..
    • Our client is looking for a high-impact Director of Operations* in the Software Industry to drive…
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Job Post Details

Head of Operations (Tech/SaaS) - job post

Confidential
Edmonton, AB T6N 1J2
Up to $130,000 a year - Permanent

Job details

Pay

  • Up to $130,000 a year

Job type

  • Permanent

Location

Edmonton, AB T6N 1J2

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • RRSP match
  • Extended health care

Full job description

Job Summary

Must have experience in Operations in Software.

Our client is looking for a high-impact Director of Operations in the Software Industry to drive organizational excellence and scale our business functions. You will be a strategic partner to the executive team, ensuring that our internal systems, workflows, and cross-departmental collaborations are optimized for rapid growth.

Key Responsibilities

  • Strategic Growth & Planning: Collaborate with the CEO/Executive team to set and drive the organizational vision, long-term operational plans, and performance goals.
  • Cross-Functional Alignment: Act as the "strategic integrator" between Sales, Marketing, Customer Success, and Engineering to ensure the company vision is carried out daily.
  • Financial & Budgetary Management: Oversee operational budgets, coordinate with finance on forecasting, and manage procurement and resource allocation to promote profitability.
  • Process Engineering: Design and implement scalable standard operating procedures (SOPs) for non-technical functions such as client onboarding, order processing, and invoicing.
  • Business Intelligence: Analyze and interpret key operational metrics (KPIs) to evaluate organizational health and provide data-driven recommendations to leadership.
  • Team & Culture Leadership: Lead and mentor department heads, fostering an inclusive, high-performance culture that supports employee retention and productivity.

Requirements & Qualifications

  • Education: Bachelor’s degree in Business Administration, Finance, or a related field; an MBA is strongly preferred.
  • Experience: 10+ years of professional experience, with at least 5 years in a senior leadership role, preferably within a SaaS, FinTech, or high-growth tech environment.
  • Business Acumen: Deep understanding of diverse business functions including Finance, HR, Sales Ops, and Customer Experience.
  • Problem Solving: Exceptional critical thinking skills with a proven ability to manage complex interdepartmental projects.
  • Software Proficiency: Mastery of business management tools such as ERPs, CRMs (e.g., Salesforce, HubSpot), and data analysis software.

Job Type: Permanent

Pay: Up to $130,000.00 per year

Benefits:

  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Experience:

  • SaaS: 5 years (required)
  • Management: 5 years (required)

Location:

  • Edmonton, AB T6N 1J2 (required)

Work Location: In person

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