Our client, a leading organization in the industry, is seeking a SAP SuccessFactors Support Consultant to join their team. As a SAP SuccessFactors Support Consultant, you will be part of the HR Operations support team, providing critical assistance in maintaining and optimizing SuccessFactors Employee Central and related modules. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to support, which will align successfully in the organization.
Job Title: SAP SuccessFactors Support Consultant
Location: Montreal, Quebec - Hybrid 2-3 days per week onsite
Pay Range: $60-66/hr INC
What's the Job?
- Own day-to-day L2/L3 support for SAP SuccessFactors Employee Central and related modules.
- Resolve incidents, fulfill service requests, and manage minor enhancements to ensure system stability and data quality.
- Gather requirements, configure EC modules, and deploy changes through change control processes.
- Monitor and support integrations with SAP CPI/Integration Suite, APIs, and other partner systems.
- Collaborate with cross-functional teams to ensure compliance, data accuracy, and system performance.
What's Needed?
- SuccessFactors Employee Central certification and at least 3 years of relevant experience.
- Bilingual proficiency in English and French.
- Strong hands-on experience with SuccessFactors EC configuration, including RBP, workflows, and MDF objects.
- Working knowledge of SAP CPI/Integration Suite, APIs, and SFTP.
- Familiarity with ITIL processes, SLA/OLA management, and service desk tools like ServiceNow or Jira.
What's in it for me?
- Opportunity to work with a dynamic and innovative team in a supportive environment.
- Engage in meaningful projects that enhance your skills and career growth.
- Collaborate with industry-leading professionals and expand your network.
- Contribute to impactful solutions that support organizational success.
- Be part of a company recognized for its commitment to diversity and inclusion.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
