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Ritchie Bros jobs in Port Coquitlam, BC

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    • The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely…
    • The Disbursement Reviewer is responsible for reviewing and approving settlement statements as well as lien search information to ensure file completion before…
    • This includes developing and sustaining an elevated level of overall program efficiency and effectiveness within the Core Business.
    • The Talent Acquisition Business Partner ("TABP") is responsible for executing recruitment strategies based on respective labor markets of the assigned business…
    • Reporting to the Controller, the Financial Accountant (FA) will be a key player in facilitating the financial reporting and compliance for multiple entities.
    • The Payroll Analyst manages a broad range of responsibilities, including reporting, analysis, reconciliation, and auditing of payroll across multiple legal…
    • Our Account Managers are the front line of our business and are directly responsible for building strong customer relationships and facilitating over one…
    • The Accounts Receivable Specialist is responsible for high volume of processing accounts receivable transactions for US / EMEA / APAC auctions.
    • As a senior individual contributor on the Digital Marketing Team, you will own the strategy, execution, and performance of paid digital media programs with a…
    • The Part-Time Temporary Casual Educator's role is to support the implementation of the program curriculum designed by the Supervisors and care in a manner…
    • The Software Engineer is responsible for analysis, development and ongoing support of key internal software systems at Ritchie Bros.
    • The Part-Time 12 Month Financial Accountant Contractor is responsible for general accounting tasks related to period end closing, SOX / financial statement…
    • The Senior Software Engineer (lead) is responsible for analysis, development and ongoing support of key internal software systems at Ritchie Bros.
    • The Marketing Manager plans and implements programs that generate supply for our solutions and increase engagement with both existing and prospective sellers.
    • Nos équipes Technologies collaborent depuis différents endroits dans le monde entier sur de nombreux sites de commerce électronique, applications mobiles et…
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Job Post Details

RB Global logo

Collections Account Manager- 12 Month Contract - Bilingual (French/English Speaking) - job post

RB Global
3.2 out of 5 stars
Burnaby, BC
$27.00–$34.54 an hour - Part-time

Job details

Pay

  • $27.00–$34.54 an hour

Job type

  • Part-time

Location

Burnaby, BC

Full job description

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

About the team - Corporate

As a global company, our corporate teams support billions of dollars in equipment sales every year.

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.

Every day your work will make a difference in the way we run our business and in the way customers interact with us.

  • Responsible for the early-stage collections on majority commercial and some consumer accounts.
  • Prioritizes collections of accounts within team.
  • Identifies process gaps and recommends solutions for improvements.
  • Problem solves a solution for early defaults and collapses and presents to management.
  • Responsible for reducing the collapse rate.
  • Track and report (excel and qualitative feedback) on work queue results.
  • Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
  • Responsible for operational issues.
  • Performs other duties as assigned.
  • 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
  • Strong communication skills – listening to customers and understanding their situation
  • Excellent phone etiquette
  • Strong written communication through email
  • Excellent questioning and probing skills.
  • Bilingual (French Speaking)
  • Hybrid
  • $27-34/hour


#rbindeed

RB Global (NYSE: RBA)


RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.


The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
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