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    • Experience with medical software and electronic medical record program is considered an asset.
    • Assist providers in managing clinics social media page.
    • The successful candidate will help clinic days run smoothly, support patients professionally, and contribute to efficient clinic operations.
    • ✔ Previous experience in a family practice or general medical clinic required.
    • ✔ Working knowledge of general medical terminology.
    • OSCAR EMR: 1 year (required).
    • Your expertise in medical procedures will help facilitate efficient clinic operations, manage patient records, and support healthcare providers.
    • Minimum one year of experience in a medical office setting.
    • On-the-job training and mentorship.
    • The Medical Office Assistant is the first person our patients…
    • Schedule appointments and manage the clinic's schedules efficiently.
    • Adhere to clinic policies and procedures, including safety regulations and quality…
    • A Medical Technologist with extensive experience running clinical analytical assays on various clinical lab instruments.
    • Job Types: Full-time, Permanent.
    • Knowledge of medical terminology is preferred.
    • Excellent attention to detail, particularly with medical documentation.
    • Job Types: Full-time, Permanent.
    • Medical Records: Maintain accurate patient files, medical logs, and inventory.
    • Clinical & Surgical Assistance: Assist veterinarians with examinations,…
    • If you've worked in customer service, hospitality, retail, medical reception, banking, or another fast-paced environment, we'd love to hear from you!
    • Promote, organize and conduct in-store clinic days or public forums in pharmacy areas of practice which may include injections, diabetes health, respiratory…
    • Experience in medical clinic management, including supervising staff.
    • Demonstrates and fosters a strong, collaborative team culture among clinic staff and…
    • The patient medical homes regularly inform the Division of opportunities available within their clinics.
    • Job Type: *Full-time, Schedule determined by the clinic…
    • Interest in medical and cosmetic treatments.
    • Assess patient needs and medical histories to determine appropriate treatment plans.
    • Strong communication and interpersonal skills to work with diverse patients and medical professionals.
    • Document treatment sessions, equipment checks, and…
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Job Post Details

Clinic Lead - job post

Bedford Skin Clinic
Bedford, NS
$25–$35 an hour - Permanent, Full-time

Job details

Pay

  • $25–$35 an hour

Job type

  • Permanent
  • Full-time

Location

Bedford, NS

Full job description

Job description

The opportunity:

We are currently looking to hire a Clinic Lead to join our busy and well-established practice in Bedford. As part of the Administrative team, you are the face of the business. The successful candidate will have a passion for building strong patient/client relationships. In this busy role, you'll have the opportunity to work alongside and learn from a strong team of medical professionals.

The Clinic Lead is responsible for overseeing the daily business operations, ensuring compliance, and managing staff to provide a high-quality patient experience. This role bridges the gap between administrative, patient care, and medical functions.

Why Should You Join?

  • Competitive compensation with benefits
  • Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
  • The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
  • Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path.
  • Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused – a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.
  • Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other's unique strengths and contributions.
  • Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Competencies

  • Make a positive and lasting impression on the patient/client, from the moment they arrive at the practice to the moment they leave
  • Lead by example in terms of professionalism and work ethic
  • Candidate must be highly organized, possess strong customer service and computer skills.
  • Marketing and sales experience is an asset
  • Experience in a dental or private medical clinical office is considered an asset.

Responsibilities

  • Operational Management: Directs daily operations, including scheduling, staff management, and maintaining a welcoming, safe, and hygienic environment for clients.
  • Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.
  • Administrative Coordination: Manages patient records, front-desk operations, phone systems, and appointment bookings.
  • Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.
  • Regulatory Compliance: Ensures the operations adheres to health, safety, and industry regulations.
  • Staff Leadership: Responsible for hiring, training, and developing admin staff, as well as conducting performance appraisals.
  • Marketing Support: Collaborates with marketing teams to promote services, increase the client base, and boost retention.
  • Demonstrate exceptional service and next-level patient care
  • Manage calls and inquiries with a smile: appointments, confirmations, and amendments
  • Invoicing, insurance forms, respond to all fee inquiries in a positive manner
  • Effectively manage the recall system and accurately maintain the patient/client database
  • Ensure practice provides the appropriate level of service including the resolution of patient/client concerns/issues
  • Maintain office cleanliness and organization
  • Provide additional administrative support where needed
  • Constantly providing feedback to Operations on how patient/client experience and clinic flow can improve
  • Assist providers in managing clinics social media page
  • Other duties as assigned

Required Skills and Qualifications

Experience: Previous experience in a medical, dental, medical aesthetics or hospitality setting is highly desirable, with some roles requiring 3+ years in a lead role.

Skills: Exceptional organizational, multitasking, and interpersonal skills are crucial, alongside proficiency in clinic management software

Relationships

  • Establish genuine rapport with patients/clients, welcoming and by name
  • Establish life-long patient/client relationships, ensuring retention and loyalty
  • Demonstrate active listening and empathy to patients/clients using effective communication skills

Teamwork

  • Attends and actively participates in team meetings
  • Contributes to the team by working together as a cohesive unit
  • Maintains composure under pressure during times of change

About You:

  • Minimum 3 years of Admin Lead experience,
  • Clinical background considered an asset
  • Candidate must be highly organized, possess strong customer service and computer skills.
  • Marketing, sales, and management experience is an asset.
  • Experience with medical software and electronic medical record program is considered an asset.

Job Types: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Work Location: In person

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