Richmond Medical Clinic jobs

Patient Care & Eyewear Specialist – Optometry Clinic (Full-Time)

Lakeview Optometry Clinic | Slave Lake, Alberta

Starting wage: $22.00–$25.00 per hour, based on experience

Are you someone who loves working with people, enjoys learning new skills, and takes pride in doing a job well? Would you love a career that combines patient care, healthcare technology, teamwork, and eyewear? At Lakeview Optometry Clinic, you can learn it all!

Lakeview Optometry Clinic is a locally owned, full-scope optometry practice proudly serving Slave Lake and the surrounding communities. We recently moved into a beautiful, modern clinic, and we are excited to welcome a new team member who is enthusiastic, dependable, detail-oriented, and passionate about providing exceptional patient care.

This is a varied, hands-on role where no two days are exactly alike. You will work closely with our doctor and team, help patients throughout their eye care journey, learn to perform clinical testing, assist with examination documentation, gather patient histories, and help patients choose eyewear that meets their vision needs and personal style.

No previous optometry experience is required. We are willing to train the right person! We will help you develop the clinical, technical, and optical skills needed to become a confident and valued member of our team.

Key ResponsibilitiesPatient Care & Clinical Support

• Welcome patients and create a friendly, professional, and comfortable experience
• Gather and update patient medical histories, medications, symptoms, and relevant health information
• Prepare patients for their appointments and help maintain an efficient clinic flow
• Assist the doctor during eye examinations, including scribing examination findings and entering information into the electronic medical record
• Perform preliminary eye testing and diagnostic procedures, including OCT, automated visual field testing, and retinal photography
• Answer phones, schedule appointments, and communicate with patients regarding their eye care
• Educate patients on contact lens wear, insertion, removal, and care
• Protect patient confidentiality and maintain accurate records

Eyewear Selection, Optical Sales & Fitting

• Help patients select frames that complement their face shape, personal style, lifestyle, and budget
• Recommend appropriate ophthalmic lenses, lens designs, coatings, and treatments based on the patient's prescription and visual needs
• Explain optical products and options in a clear, helpful, and patient-focused manner
• Take precise measurements for prescription eyewear using traditional techniques and digital technology, including Optikam
• Fit, adjust, and troubleshoot eyewear to ensure proper comfort and fit
• Help patients understand their eyewear options and make informed purchasing decisions
• Deliver an exceptional optical retail experience that combines fashion, technical accuracy, and outstanding customer service

Teamwork & Clinic Operations

• Work closely with the doctor and team to provide seamless, high-quality patient care
• Learn and follow clinic procedures, clinical protocols, and equipment operating instructions
• Assist with daily clinic operations and contribute to an organized, efficient workplace
• Maintain a positive, respectful, and collaborative team environment

What We're Looking For

We are looking for someone who wants to become a knowledgeable, capable, and versatile member of our team.

• A genuine people person: You enjoy helping others and making patients feel welcome and cared for.
• A team player: You communicate well, work collaboratively, and enjoy supporting both the doctor and your colleagues.
• A quick learner: You are excited to develop new skills, learn clinical procedures, and understand the technical side of optometry.
• Detail-oriented: You understand the importance of accuracy when recording patient information, performing tests, and measuring eyewear.
• A strong communicator: You are comfortable speaking with patients, asking questions, explaining information, and handling phone calls professionally.
• Comfortable in a fast-paced environment: You can organize tasks, adapt to changing priorities, and remain professional when the clinic is busy.
• Interested in eyewear: You appreciate fashion, style, and helping patients find glasses that look great and provide excellent vision.

Previous experience in healthcare, optical dispensing, retail, sales, or customer service is an asset, but we are happy to train the right candidate. A positive attitude, reliability, curiosity, and a willingness to learn are what matter most.

Compensation & Benefits

We believe in investing in our team and supporting long-term professional growth. We offer:

• Competitive starting wage of $22.00–$25.00 per hour, based on experience
• Monthly performance-based bonus program
• Group medical benefits plan
• Health Spending Account (HSA)
• Comprehensive vision care for you and your family
• In-office training and ongoing professional development
• Access to industry-leading conferences, education, and training opportunities
• A beautiful, modern clinic with convenient on-site parking
• The opportunity to develop a broad range of clinical, technical, and optical skills

Why Join Lakeview Optometry Clinic?

We are a full-scope healthcare practice where clinical care, technology, eyewear, and meaningful patient relationships come together.

As a locally owned clinic serving a close-knit community, we value teamwork, personal connections, and doing what is best for our patients. Our new office provides a modern environment in which to learn, grow, and build a rewarding career.

If you are looking for more than a routine job and would enjoy learning a variety of skills while working alongside a doctor and supportive team, we would love to meet you!

How to Apply

Please submit your resume and a short cover letter explaining why you are interested in the position and what you would bring to our team.

We look forward to meeting our next team member!

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

• Extended health care
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care

Work Location: In person