Richmond Custom Homes jobs

Harris Holdings Ltd. is currently hiring for an Office Manager / Front of House Concierge. This position will be the friendly face and primary point of contact to our custom home construction and directional drilling construction company. This personable individual will welcome clients, support our employees and partners, while acting as the operational engine that ensures our management staff can focus on their highest-priority work in a professional, supportive, and organized environment.

Key Responsibilities

1. Front-of-House Ambassadorship

• Greet our clients, subcontractors, and visitors with a professional, poised, and welcoming attitude.
• Manage the "Arrival Experience," ensuring guests are checked in, given directions, escorted, offered refreshments seamlessly.
• Maintain a "showroom-ready" office environment; conduct daily walkthroughs to ensure common areas, lounges, and conference rooms are immaculate.
• Arrange day to day office events such as package delivery, meeting room scheduling, organizing catering needs, and vendor coordination.
• Manage phones, emails, calendars, mail, and administrative tasks with high standards of professionalism
• Manage office inventory and vendor relations (coffee services, office supplies etc.)
• Anticipate the needs of the team by managing meeting room transitions—ensuring tech is ready, catering is set, and spaces are reset afterward.

2. Office Operations & Administrative Support

• Inbox Triage: Monitor and manage the general company email alias, responding to inquiries, filtering spam, and escalating urgent matters to the appropriate department.
• Logistics & Mail: Oversee all incoming and outgoing mail, including international shipping, courier coordination, and ensuring the delivery and supplies room remains organized and stocked.
• Liaison to Staff and Executive Assistant tasks: Serve as coordinator for the team, arranging reservations, meal orders, transportation and hotels.
• Maintain office equipment and inventory with the support of our IT team and other vendor resources.

3. Financial & Bookkeeping Support

• Assist the finance team with basic bookkeeping tasks, such as coding office-related expenses.
• Maintain and reconcile a petty cash fund or corporate card for office sundries and client hospitality.
• Manage relationships with office vendors, ensuring billing is accurate and payments are tracked.

The Ideal Profile

• The Professional: You have a background in luxury hospitality, high-end retail, or executive administration.
• The Problem-Solver: You don’t report a broken printer; you’ve already called the technician and put up a sleek "Maintenance in Progress " sign.
• The Organizer: You have an aesthetic eye and a "place for everything" mindset. Clutter is your natural enemy.
• The Confidant: You understand the importance of discretion when working around high-level executives and sensitive client information.

Skills & Previous Experience

• Experience in a client-facing roles (Hospitality, Aviation, or Corporate Services)
• Experience in Office Management, Administrative Support, or a dual Hospitality/Operations role.
• Exceptional verbal and written communication skills.
• Proficiency in Microsoft Office: Word, Adobe, Excel, Adobe, etc.
• Accounting experience with Accounts Payable, SAGE acounting software

Harris Holdings Ltd. offers competitive wages and benefits following a 3-month probation period.

Job Types: Full-time, Permanent

Pay: range starts at $40,000 per year dependent on skills and experience

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift

Experience:

• Administration: 2 years (preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: From $40,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person