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Job Post Details

Customer Service Advisor - Banff - job post

Alberta Boot Company
121 Banff Avenue, Banff, AB T1L 1B4
Contract

Job details

Job type

  • Contract

Location

121 Banff Avenue, Banff, AB T1L 1B4

Full job description

At our company, we are driven by a singular purpose: to create superior products that honour tradition, foster innovation, and embody the spirit of progress. In this role, you will be pivotal in shaping and delivering products that resonate deeply with our customers, celebrating what Western spirit means to them.

We take pride in crafting products that pay homage to the trailblazers who have forged the path before us, while also inspiring and equipping the next generation to chart new frontiers. As part of our team, you’ll have the opportunity to blend respect for time-honoured traditions with a forward-thinking mindset, ensuring our offerings remain authentic and innovative.

As we prepare for the upcoming summer season, we are hiring seasonal employees to join our team. This is a great opportunity to gain hands-on experience, contribute to a dynamic retail environment, and be part of a brand that values heritage and innovation.

If you’re passionate about creating products that ignite enthusiasm, celebrate heritage, and inspire progress, we invite you to join us in bringing the Western spirit to life for our customers.

Position Overview:

  • Deliver an exceptional, personalized customer experience rooted in authenticity and expert product knowledge
  • Support daily operations including sales, merchandising, inventory, and cleanliness
  • Maintain a strong understanding of our products, heritage, and craftsmanship to educate and engage customers
  • Consistently demonstrate attention to detail and pride in presentation
  • Work collaboratively with the team to exceed sales goals and uphold brand standards

Qualifications

  • Proven experience in retail or customer service, with a focus on delivering high-quality, personalized experiences
  • Strong interpersonal and communication skills; able to connect with diverse customers
  • Passion for Western lifestyle, fashion, or heritage brands, with a keen sense of style
  • Highly motivated, reliable, and solutions-oriented
  • Comfortable working in a fast-paced environment and receiving feedback for growth
  • Able to stand for extended periods and lift up to 30 lbs as needed
  • Full availability for scheduled shifts and any mandatory training

Why Join Us:

  • Be part of a brand with deep western heritage and a strong connection to local communities
  • Work in a friendly, team-oriented environment where your efforts directly support our customers and our brand
  • Represent a company known for quality, authenticity, and a commitment to the people we serve

Location: 121 Banff Ave, Banff, AB, T1L 1B4

Work Location: In person

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