Skip to main content
Post your resume and find your next job on Indeed!

Restaurants in Nanaimo jobs in Nanaimo, BC

Sort by: -
    • Minimum of 2 years of experience in hospitality or the ferry/cruise ship industry, including handling customer complaints in fast-paced settings.
    • Open Availability Bonus for eligible employees who can work a flexible schedule, including mornings, evenings, weekends, and holidays.
    • Greeting customers in a professional manner.
    • Either full time or part time.
    • Job will be weekends and weekdays.
    • Expo food from kitchen to the customers.
    • Knowledge of food preparation techniques and safety standards in the food industry.
    • As a Wendy's Crew Member, you will play a vital role in providing excellent…
    • This is a structured, approximately 12-month development program designed to immerse you in our operations, leadership philosophy, business fundamentals, and…
  • View similar jobs with this employer
    • Assigning and participating in the cleaning schedule.
    • Keep the restaurant organized and flowing well, jumping in where needed to support the team.
    • Greeting customers as they enter the restaurant.
    • Taking orders and processing payments.
    • Opening and/or closing the restaurant with a team.
    • Participating in local events that positively impact your community.
    • You ideally have previous experience working in food service.
  • View similar jobs with this employer
    • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
    • View all Dollar Tree jobs - Nanaimo jobs - Customer Service Representative jobs in Nanaimo, BC
    • Salary Search: Customer Service Associate I salaries in Nanaimo, BC
    • See popular questions & answers about Dollar Tree
    • Loading trucks in the warehouse before departure.
    • The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other…
    • PH Restaurants LP (dba Pizza Hut) is looking for Part-time and Full-Time Shift Managers.
    • Required to supervise a team of employees during a shift, ensuring all…
    • This entry-level position offers a fantastic opportunity to develop essential skills in food preparation, butchery, and meat handling while working in a fast-…
    • Greet and be willing to help and meet customers needs.
    • Communicate and cooperate with team.
    • Job Types: Full-time, Part-time.
  • View similar jobs with this employer
    • Whether you are the very first person our guests encounter or producing quality finished bakery items that our guests come to enjoy and love you will have the…
    • No problem—we’ll provide the training you need to succeed.
    • Welcome guests and provide friendly, helpful service.
    • Keep your work area clean, organized, and safe.
Get email updates for the latest Restaurants in Nanaimo jobs in Nanaimo, BC

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Guest Experience Agent - Nanaimo
VIFC
Nanaimo, BC
$25.16 an hour
Full-time
Apply now

Job details

$25.16 an hour
Paid time off, Paid vacation, RRSP Contribution, Wellness program
Full-time
Weekends as needed, Morning shift, Rotating shift, Evening shift
Nanaimo, BC

Full job description

About Vancouver Island Ferry Company (VIFC) and Hullo

We’re the Vancouver Island Ferry Company, a modern Canadian ferry company transforming how we travel in British Columbia. It’s all about being an easier, faster, and more enjoyable ferry experience.

Headquartered in Nanaimo and operating under our service brand Hullo, we will provide service between downtown Vancouver and Nanaimo. We’re talking comfortable and reliable sailings in around 80 minutes, a seamless booking process complete with reservable seats, and refreshments that will be just that…fresh. Say goodbye to the biggest pain points of travel and be ready to be welcomed aboard with a smile and a “hullo”.

The Hullo Culture

At Hullo, we're all about taking things to the next level! Our obsession with safety and delivering an unforgettable guest experience is only matched by our passion for constant improvement. We don't settle for the ordinary - we encourage our employees to think outside the box, innovate and make waves. With data-driven decision making and a continuous improvement mindset, we are committed to raising the bar in everything we do.

VIFC is an Equal Employment Opportunity employer. We are strongly committed to diversity and inclusion in our organization. All qualified applicants will receive consideration for employment regardless of their race, color, religion, sexual orientation, gender identity, national origin, disability, and any other category protected under applicable law. We welcome all qualified applicants who contribute to the further diversification of ideas.

About the Role

The successful candidate will play a highly visible and important role in the delivery of an amazing guest experience. There will be rotating shifts to manage a full day of exciting operations. Reporting to the Manager - Terminal Operations, our Guest Experience Agents will establish welcoming communication with guests, manage their expectations, and collaborate with all vessel and mariner teams to provide a memorable and seamless experience. This position is for Nanaimo.

This role requires working various shifts, including mornings, evenings and weekends.

Responsibilities

  • Promote a customer-centric and friendly approach to service and experience.
  • Welcome guests with enthusiasm, ensuring a memorable visit.
  • Handle marine and shoreside operations with mooring lines and gangway setup.
  • Manage ticket sales, check-in procedures, and inquiries with professionalism.
  • Ensure compliance with safety regulations and company policies to protect customers and staff.
  • Maintain cleanliness and organization of the terminal and front desk, ensuring all equipment is operational.
  • Provide exceptional guest service, addressing complaints and feedback with professionalism and empathy.

We’re Here for You

At Hullo, we prioritize the well-being of our crew and promote a healthy work-life balance. Our unique staffing approach provides predictable schedules, allowing you to plan your life with certainty. We offer full-time permanent positions, a condensed work schedule, paid time off, and opportunities to earn valuable sea time for career advancement.

We get it – sometimes things happen in life that you can’t control. At VIFC, people are our greatest asset, and we want to support you and those you care about beyond the paycheque. That’s why we’ve created a comprehensive health and wellness benefits program to promote your physical and mental well-being so you can perform at your best. Better yet, it’s flexible since one size doesn’t fit all!

  • A robust, flexible health spending account – use it for additional health coverage should you need it and/or to support your personal wellness (like paying for your gym membership, sporting equipment, or activity classes)
  • Don’t have a family doctor? No worries – we offer 24/7 virtual access to doctors or nurse practitioners to get medical advice or a prescription
  • Support your retirement planning with annual employer RRSP contributions
  • Annual Paid Vacation

What We’re Looking For

  • Ability to stand and move for extended periods.
  • Hands-on skills for lifting, carrying, and handling objects up to 50 pounds independently and over 75 pounds with assistance.
  • Strong attention to detail and proficiency with technology.
  • Minimum of 2 years of experience in hospitality or the ferry/cruise ship industry, including handling customer complaints in fast-paced settings.
  • Flexibility to work shifts, including weekends and nights.
  • Proven ability to deliver exceptional customer service, managing inquiries and complaints with professionalism and empathy.
  • Positive attitude, strong work ethic, and eagerness to learn and grow.
  • Excellent problem-solving and critical thinking skills for effective issue resolution.
  • Comfortable working out doors

Preferred but not required:

  • Serve it Right
  • Food Safe Level 1
  • Class 5 driver's license
  • First Aid

Job Type: Full-time

Pay: $25.16 per hour

Work Location: In person

Let Employers Find YouUpload Your Resume