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Restaurant jobs in Niagara Falls, ON

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    • Technical Support and Troubleshooting - Provide day-to-day support to restaurant managers and staff to address technical issues with minimal disruption to…
    • Expected hours: 30 – 40 per week.
    • Cook 1 with at least 3 years experience (in Italian cuisine is asset), required for a full service restaurant, full-time…
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    • Assist other kitchen staff to perform cleaning, cooking, prepping, and receiving, when needed.
    • Previous experience in a restaurant or kitchen setting is…
    • Ability to work independently and follow a cleaning schedule with minimal supervision.
    • Prior experience cleaning commercial kitchens, restaurants, or food…
    • Engage with guests, providing menu recommendations and an interactive experience.
    • Assist with food orders for guests seated at the bar and ensure timely…
    • As a line cook, you will be responsible for preparing and cooking various dishes according to restaurant recipes and standards.
    • Job Types: Full-time, Part-time.
    • Ability to work well under pressure in a high-volume restaurant.
    • Niagara Falls, ON L2G 3V9: reliably commute or plan to relocate before starting work (required)…
    • Approximitely 40 hours per week.
    • We offer excellent wages depending on experience level as well as tip out and benefits.
    • Job Types: Full-time, Part-time.
    • Clean, affordable, and renovated employee housing.
    • Discounts on food and beverage.
    • Employee of the month recognition.
    • We are hiring full-time Dishwashers.
    • Quick to identify opportunities in the daily operations and coach improvement plans.
    • Able to set and achieve labour targets by implementing weekly forecasting…
    • You will get into the details and ensure effective methods of food preparation and cooking, sizes of portions and garnishing of foods to ensure that food is…
    • 1 year cooking experience in casual dinning.
    • Ability to uphold all brand standards.
    • Versed in food safety and WHMIS.
    • Ability to prepare accurate quotes and quickly understand technical product information.
    • Valid G driver's licence and willingness to travel for customer…
    • Able to maintain a clean workstation and follow food safety practices.
    • Works well in a face paced environment.
    • Has a passion for food and beverage.
    • Under the direction of our Chef, you will play a pivotal role in kitchen operations, ensure food quality and safety standards are met, deliver high quality…
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Job Post Details

IT System Specialist - Restaurant/Hospitality - job post

43 North Restaurant Group
2.5 out of 5 stars
Niagara-on-the-Lake, ON•Hybrid work
$55,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $55,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Monday to Friday

Location

Niagara-on-the-Lake, ON•Hybrid work

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Discounted or free food
  • Casual dress
  • Extended health care
  • On-site parking

Full job description

Job Overview

We are seeking a dynamic and highly skilled IT System Specialist with a focus on the restaurant and hospitality industry. In this role, you will be responsible for designing, implementing, and maintaining robust IT infrastructure to support seamless restaurant operations. Your expertise will ensure that all systems are optimized for performance, security, and scalability, enabling our clients to deliver exceptional guest experiences.

The IT Systems Specialist is responsible for managing and optimizing the technology infrastructure of the restaurant chain. This includes overseeing all IT systems, managing POS (point-of-sale) and other restaurant software, and ensuring secure, efficient, and effective technology usage across all locations. The role also involves developing strategies to improve operational efficiency, maintaining data integrity, and troubleshooting technical issues to minimize disruptions in service.

Key Responsibilities:

1. IT Infrastructure Management - Oversee the installation, maintenance, and upgrades of all hardware and software systems, including POS terminals, kitchen display systems, and employee scheduling software. Ensure the stability and reliability of network and internet connections across all restaurant locations. Develop and enforce IT policies, standards, and processes to ensure the security and efficiency of systems.

2. POS and Restaurant Software Management - Manage and maintain the POS systems to ensure accurate order processing, inventory management, and sales reporting. Configure and customize POS settings to align with menu changes, promotions, or new locations. Train restaurant staff on proper use of POS and other systems to maintain high standards of customer service and operational efficiency.

3. Data Management and Security - Safeguard customer and business data by implementing data protection strategies, adhering to compliance requirements, and managing secure backups. Monitor cybersecurity threats and vulnerabilities, implementing measures to protect against breaches and data loss.

4. Technical Support and Troubleshooting - Provide day-to-day support to restaurant managers and staff to address technical issues with minimal disruption to operations. Coordinate with external vendors and service providers for prompt repairs and support when necessary.

5. Strategic Planning and Optimization - Evaluate current technologies and recommend upgrades or changes to improve efficiency and reduce costs. Collaborate with the operations and finance teams to align IT initiatives with business goals. Research and implement new technology solutions to streamline operations, enhance the customer experience, and support growth.

6. Vendor and Budget Management - Manage relationships with IT vendors, negotiate contracts, and ensure timely maintenance and support for critical systems. Develop and monitor the IT budget, ensuring cost-effective purchasing and maintenance of equipment and software.

7. Training and Team Development - Train restaurant staff on IT and systems best practices, emphasizing POS usage, cybersecurity, and troubleshooting basic issues. Support restaurant managers in training new hires on POS systems and other software. Lead or collaborate with field team.

Qualifications:

Education: Diploma or Bachelor’s degree in Information Technology.

Experience: 1-2 years of experience in IT management, preferably in the hospitality or retail industry. Experience with POS systems and Third Party vendors is essential.

Technical Skills: Proficiency in network management, database administration, cybersecurity, and various restaurant software solutions (POS, scheduling, inventory).

Problem-Solving Skills: Strong troubleshooting skills, with the ability to diagnose and resolve issues promptly.

Communication Skills: Excellent written and verbal communication skills to train, support, and guide non-technical staff.

Analytical Skills: Ability to analyze data and metrics to make data-driven decisions and improve systems efficiency.

Preferred Skills: Knowledge of cloud computing solutions, particularly for data backup and recovery. Experience with POS systems such as Toast, Square, or similar. Understanding of industry compliance standards.

Note: This job may involve travel to restaurant locations and require availability outside of typical business hours to address urgent technical issues.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekends as needed

Application question(s):

  • Do you have experience in the retail and/or hospitality industry?

Experience:

  • IT support: 2 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person + home location (hybrid)

Join us if you’re passionate about leveraging technology to revolutionize the hospitality experience! This role offers an energetic environment where innovation meets service excellence—empowering you to make a tangible impact in a vibrant industry while advancing your technical expertise in a fast-moving setting.

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Discounted or free food
  • On-site parking
  • Paid time off
  • Vision care

Language:

  • Fluent English (required)

Work Location: In person

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