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    • Front of House Customer Service — Full Time*.
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    • Greet and serve guests at the counter and register.
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    • Previous Supervisory/Manager Experience in a Quick Service Restaurant (1 or more years).
    • With 1-2 years of quick service experience at a supervisory level,…
    • Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other…
    • Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other…
    • Part of this position will include maintaining our restaurant's cleanliness.
    • You will be deeply immersed in training to learn about our operations standards,…
    • A genuine interest in specialty coffee, quality food, and hospitality.
    • Experience managing or supervising a café, restaurant, or hospitality team.
    • Proven experience as a bartender or in a similar role within the food industry.
    • Located in Fredericton, this position involves preparing and serving beverages…
    • You’re not just standing in one spot.
    • Dough Production Hand (Dough Maker / Kitchen Prep).
    • 6:00am – 2:00pm or 8:00am – 4:00pm depending on the day.
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    • Cook will plan, prepare, and cooks food items to ensure the highest quality service and experience for…
    • Advanced proficiency in the English language is required, proficiency in French considered an asset;
    • Any previous course in Alzheimer’s and Dementia Care…
    • Previous experience in the food industry, banquet, catering, or restaurant setting is preferred.
    • Greet and welcome customers in a friendly and professional…
    • Previous experience in food service or restaurant environments is preferred but not required; we welcome motivated learners eager to grow.
    • Working in a noisy environment.
    • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility.
    • Working in a noisy environment.
    • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility.
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Job Post Details

FOH Team Member
The Happy Baker
169 Dundonald Street, Fredericton, NB E3B 1W7
$15.90–$18.50 an hour
Permanent, Full-time
Apply now

Job details

$15.90–$18.50 an hour
Vision care, Dental care, Store discount, Discounted or free food, Flexible schedule
Permanent, Full-time
8 hour shift
169 Dundonald Street, Fredericton, NB E3B 1W7

Full job description

THE HAPPY BAKER

Front of House Customer Service — Full Time

169 Dundonald St, Fredericton

Overview

The Happy Baker is a scratch bakery, cafe, and catering operation that's been part of Fredericton for over 20 years. Everything we sell is made by hand, without preservatives, in the same kitchens that supply our catering clients and other Bella Hospitality Group restaurants around the city. Part of Bella Hospitality Group.

We're hiring a full-time Front of House Team Member for our Dundonald St location. This role is central to how guests experience The Happy Baker: serving fresh, handmade food at the counter, running the register, and keeping the cafe floor clean and welcoming during a busy shift. Previous food service experience helps, but it isn't required. Training is provided.

Responsibilities

  • Greet and serve guests at the counter and register
  • Take orders accurately using our POS system and process cash and card transactions correctly
  • Prepare and serve coffee, cafe orders, and grab-and-go items
  • Handle our bread, pastries, and cakes with care, following proper food handling and sanitation standards
  • Answer questions about our menu and help guests find what they're looking for
  • Keep the front of house, tables, and service stations clean and stocked throughout the shift
  • Handle guest questions or concerns promptly and professionally
  • Support the bakery team with basic tasks when needed
  • Manage multiple guests efficiently during busy periods
  • Follow all food safety and sanitation protocols

Experience

  • Previous food service or bakery/cafe experience is preferred but not required; training will be provided
  • Familiarity with POS systems is an asset
  • Strong customer service skills and the ability to engage guests professionally
  • Basic math skills for handling cash accurately
  • Comfort with food handling, sanitation, and food safety standards
  • Ability to manage time effectively during busy periods while keeping attention to detail

Availability

This is a full-time position. You must be able to work:

  • 6 to 8 hour shifts
  • All 7 days of the week
  • Within our store hours of 6am to 9pm

Why work here

Our team has low turnover by hospitality standards, and a lot of our bakers and counter staff have been with us for years. We're part of Bella Hospitality Group, so there's real room to grow beyond this role if you want it.

Pay: $15.90-$18.50 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Flexible schedule
  • Store discount
  • Vision care

Location:

  • Fredericton, NB E3B 1W7 (required)

Work Location: In person

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