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    • Minimum of 12 months experience within a busy restaurant/hotel.
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    • Our extensive and proven training program will leave you feeling safe operating our equipment around airplanes.
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    • You will audit all paperwork from hotel and restaurant and role the day forward.
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    • This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required.
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    • Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures.
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Restaurant Shift Supervisor
SSP
·
2.8
Calgary, AB T2E 6W5
$22 an hour
Full-time

Job details

$22 an hour
Vision care, Dental care
Full-time
Calgary, AB T2E 6W5

Full job description

  • $22.00 / hour
  • Full Time Availability
  • Employee Meal Plan
  • Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
  • Free Employee Parking


SSP Canada operates several restaurants throughout Calgary International Airport, including: The Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bistro on the Bow.


This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance


Responsibilities as a Restaurant Shift Supervisor includes:

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties.


Qualifications and Experience

  • Minimum of 12 months experience within a busy restaurant/hotel. Bar knowledge or liquor service experience highly preferred.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Supervisory experience required.
  • Cash handling experience required.
  • ProServe certificate required.
  • Food Safety certificate required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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