Restaurant Waterloo On jobs in Ontario

Positions Available:

• Crew Member / Shift Leader / Supervisor (Key Holder) Roles Needed
• Part Time, Permanent Part Time & Full Time Positions Available
• Advancement opportunities for motivated individuals looking to further their careers.
• Hourly pay rate based on role, experience and responsibility.
• Paid training, free uniforms, benefits & bonuses available.
• Relevant industry experience and Safe Food Handlers Certificate are considered assets.

We strive to create positive memories for all our customers so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead and develop people, wanting to learn and do things well, be accountable, take ownership in what they do, and be able to create smiles and stories for our customers.

What you will do:

• Enthusiastically greet and welcome customers to the Dairy Queen brand, be professional in every aspect of performance and exhibit a genuine passion for excellence at all times.
• Strive to exceed customer expectations and deliver customer first service through timely and quality service.
• Assist in the management of specific areas of the restaurant during scheduled shifts.
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolving bottlenecks in workflow.
• Assist Management with hiring, training and coaching of crew members to build a highly skilled and productive team.
• Ensure the restaurant is clean, well stocked, properly organized and staffed at all times.
• Help maintain equipment, facility and cleanliness throughout the production cycle.
• Create and maintain a positive, safe, clean, and inviting environment for customers and team members.
• Calmly solve customer concerns and embrace Dairy Queen’s service recovery standards.
• Be a willing team player and maintain cooperative, harmonious working relationships with management and team members alike.
• Quickly and accurately prepare treats and grill food products following DQ recipes and standards.
• Communicate clearly and politely ensuring orders are served quickly and accurately.
• Model performance and policy standards for all team members and work stations.
• Perform other duties as assigned by management.
• Follow food safety training and use safe food handling procedures to meet or exceed local health regulations and food safety standards.
• Work in different temperature ranges (refrigerators & freezers), be capable of standing and walking for extended periods of time, able to lift and carry up to 50lbs for short distances.

About You:

• High volume quick service restaurant experience preferred but not required.
• Capable of supervising specific areas of the business in a fast-paced environment.
• Strong knowledge and application of safe food handling practices.
• ServSafe® certification is an asset by not required.
• Highly organized and detail oriented.
• Work well under pressure packed situations while maintaining a great attitude.
• Able to work in different temperature ranges (refrigerators & freezers), be capable of standing and walking for extended periods of time, able to lift and carry up to 50lbs for short distances.
• Communicates positively with customers and co-workers constantly during shifts.
• Friendly, courteous, enjoy working with and serving people.
• Strong work ethic and can work independently or as part of a team.
• Exhibit good manners, proper personal hygiene and a positive attitude.
• Honest, reliable and interested in developing new skills.

Perks:

• Benefits Plan for 25+ hours/week year round permanent staff.
• Competitive wages, flexible scheduling and advancement opportunities.
• Reasonable hours & no overnight shifts, respectful / professional work environment.
• Free uniforms, paid on-the-job training.
• Staff and family discounts, free DQ cake on your Birthday.

About us:

• High-volume Grill & Chill fast food restaurant with Drive-thru.
• Open year-round from approximately 10:30am to 10:30pm, 7 days a week.
• Located close to major bus routes & LRT.
• Independently owned and operated, proud supporter of our local community.
• Value long-term employee / employer relationships.

Thank you for your interest in working for Dairy Queen. We look forward to meeting you.

Job Types: Full-time, Part-time, Permanent

Pay: $18.10-$19.10 per hour

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Store discount
• Vision care

Ability to commute/relocate:

• Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Restaurant: 2 years (required)

Work Location: In person