Restaurant Waitress jobs

Summary: The Server will be responsible for providing consistently high-levels of customer service, ensuring that each patron has an enjoyable and memorable dining experience.

Job Duties

• Serve customers professionally, promptly and courteously and in accordance with Inverary Resort service standards
• Maintain a thorough understanding of the composition and preparation methods of all food and beverage menu items to ensure prompt and accurate assistance with guest inquiries
• Ensure all service areas are clean, stocked and orderly at all times
• Ensure customers have been presented an accurate bill at the conclusion of the meal and that all shift paperwork, duties, and responsibilities have been accurately completed
• Communicate often with other team members, both in front and back of house, and assist one another to provide the best service and product to customers
• Monitor guest satisfaction and communicate trends, successes, and areas of opportunity, helping resolve guest concerns as needed
• Actively drive sales by promoting menu items, emphasizing the unique location and resort experience, and by monitoring sales trends
• Engage guests and act as an Inverary brand ambassador
• Be continually aware of, and maintain, the highest standards of safety, personal hygiene, and dress and comply with all company policies and procedures
• Participate in meetings and training courses as required
• Any other duties as required

Requirements

• High school diploma or GED required
• A certificate or diploma in a related field preferred
• Strong customer service and troubleshooting skills
• (1) year of food service experience preferred but willing to train
• Knowledge of wine, beer, and spirits an asset
• Exceptional conflict resolution, negotiation, and objection handling skills
• Highly flexible, both in the work environment and with weekly schedules
• Able to effectively communicate in English both verbally and in writing
• Strong interpersonal skills
• Able to work well in high-pressure situations while maintaining composure
• Great problem solving and priority management
• Ability to work in and contribute to a positive team atmosphere
• Exceptional organization skills, attention to detail and ability to multitask
• Must bring a great attitude, have an outgoing friendly personality, and be willing to learn
• Accountable, reliable and punctual
• Able to deal with people sensitively, tactfully, and professionally at all times
• Ethical and acts with integrity
• Computer literate, experience with Point of Sale System a definite asset

Working Conditions

• Manual dexterity required to use a desktop computer and balance dishes
• Morning, evening, and weekend shifts as well as overtime as required
• Lifting or moving up to 20lbs may be required

This is a seasonal position.

Job Types: Full-time, Part-time, Seasonal

Pay: $15.70 per hour

Expected hours: 24 – 40 per week

Additional pay:

• Tips

Benefits:

• Company events
• Discounted or free food
• Flexible schedule
• On-site gym
• Store discount

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift

Ability to commute/relocate:

• Baddeck, NS: reliably commute or plan to relocate before starting work (required)

Work Location: In person