Restaurant Shift Supervisor jobs

Based at Fort McMurray 468 First Nation, we are a high-traffic, fast food restaurant providing services to our customers. When you join our team, you join a family of employees dedicated to a safe, enjoyable, and positive work environment. We offer competitive wages and seek candidates that are seeking secure, long-term employment.

Reporting to the Restaurant Manager, our Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in caring for guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Shift Supervisor also ensures the team contributes to achieving A&W operating standards for the restaurant and achieving financial results on their shift.

To Excel in this Job You will:

• Have proven exceptional guest service skills – you know what it takes to rally a team to deliver this to every guest on every visit;
• Enjoy mentoring people – you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests;
• Embrace change - and get excited to rally the team to implement new innovation from A&W;
• Have a knack for dealing well with a variety of people;
• Have initiative, good judgement, and decision making – you’re also responsible, reliable, and honest.
• Love working in a team – and together as partners to get the job done in a dynamic fast-food environment.

Abilities:

• Excellent guest service
• Competence in all restaurant positions
• Leadership experience, including the ability to direct the work of others
• Ability to learn quickly
• Ability to work as part of a team
• Effective communication skills
• Ability to multi-task
• Basic mathematical skills
• Knowledge of the retail environment

Working Conditions:

• Working in a fast-paced environment
• Working in a diverse environment with many different personalities and attitudes
• Working together as partners, as a cohesive unit with co-workers
• Working with hot products and equipment
• Working with cleaning materials and chemicals
• Working in a noisy environment
• Working with sharp objects (knives, slicers, etc.)
• Use of portable or step ladder may be required

Physical Requirements:

• This position requires the employee to stand for an extended period of time (up to 8 hours)
• Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
• Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
• Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
• Maintaining good personal hygiene and appropriate uniform
• Having the capacity to handle stressful situations

Why Apply?

In addition to your Salary/Hourly earnings, we also offer the following:

• Our commitment to accountability, respect for one another, and hard work.
• A benefits package with Insurance, Medical, Dental, and Vision coverage
• A healthy work-life balance
• Employee and Family Assistance Program
• We care a lot about your future, and we offer a defined contribution Registered Pension Plan
• An opportunity to work for a harmonious community with a rich culture that builds its economic and social success

Application question(s):

• Do you have a valid Class 5 license, and reliable transportation to commute yourself to and from work each day approximately 30 km south of Fort McMurray?

Work Location: In person