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Restaurant Reservation jobs in Whistler, BC

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    • The Front Desk Agent is the first point of contact for guests, responsible for delivering friendly, professional, and efficient service throughout all stages of…
    • Experience with food and reservation systems.
    • Minimum 3 years of progressive restaurant management experience.
    • Guest relations and service recovery.
    • Employee discounts across company restaurant locations.
    • 2–3 years of experience as a Host in a full-service restaurant.
    • You represent the first and last impression of the restaurant.
    • Ideal candidates would ideally have several years of experience in a similar environment; however…
    • Guest Service Agents communicate with guests looking to make or cancel hotel reservations.
    • They greet guests on arrival, assign them rooms and suites, issue…
    • View all Whistler Village Inn + Suites jobs - Whistler jobs - Guest Service Agent jobs in Whistler, BC
    • Salary Search: Guest Services Agent salaries in Whistler, BC
    • See popular questions & answers about Whistler Village Inn + Suites
    • Purpose: * The Front Desk Manager is the leader of the Guest Services team, overseeing all guest accommodation, guest tours and hotel cultural activity…
    • We currently seeking Night Audit Agents, who are detail oriented with a natural aptitude for customer service and enjoy a fast paced environment.
    • Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service.
    • 3-5 years of restaurant experience, 1+ years of supervisory…
    • You’ll be right in the heart of the action — meeting clients face-to-face, collaborating with our teams at Gibbons Head Office, hosting groups at The Adventure…
    • If you're quick on your feet and love the energy of a busy restaurant, this could be the role for you.
    • We're looking for energetic Support team members to help…
    • 1–2+ years of serving experience in a busy, high-volume restaurant, bar, or nightlife environment.
    • We’re looking for an experienced, guest-focused server who…
    • Help manage reservations and coordinate the flow of the restaurant.
    • Experience in a serving role, with a strong understanding of restaurant service and floor…
    • Experience using reservation and waitlist systems is an asset.
    • Previous experience as a host, maître d', restaurant supervisor, or in a guest-facing hospitality…
    • Ability to build effective working relationships across all levels of the restaurant.
    • Negotiating arrangements with clients for catering or the use of the…
    • Familiarity with restaurant management software.
    • Oversee reservation systems and seating strategy to maximize covers.
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Job Post Details

Front Desk Agent
Aava Whistler Hotel
·
3.0
Whistler, BC
From $22.72 an hour
Full-time
Apply now

Job details

From $22.72 an hour
Vision care, Dental care, Extended health care, On-site parking
Full-time
Weekends as needed
Whistler, BC

Full job description

The Front Desk Agent is the first point of contact for guests, responsible for delivering friendly, professional, and efficient service throughout all stages of the guest experience — from pre-arrival and check-in to in-house support and check-out. This role ensures each guest receives exceptional service to create a memorable stay.

KEY RESPONSIBILITIES:

  • Provide courteous and professional guest service at all times.
  • Handle check-in and check-out procedures efficiently and accurately.
  • Follow up on rooms not checked out by the scheduled departure time.
  • Make and manage reservations for walk-in guests and over the phone.
  • Assist guests with inquiries and provide information about the property and local area.
  • Perform concierge duties including booking restaurants, tours, and transportation.
  • Balance and reconcile a cash float at the end of each shift.
  • Maintain high service standards and contribute to a positive guest experience.
  • Keep the front desk stocked with up-to-date information on dining, recreation, and local activities.
  • Ensure the front desk and office area are always clean, organized, and presentable.

REQUIREMENTS:

  • Previous experience in customer service or hospitality preferred.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving ability and attention to detail.
  • Comfortable working in a fast-paced, guest-facing environment.
  • Knowledge of booking systems and office software is an asset.
  • Ability to handle cash and perform basic accounting.
  • Must be flexible to work weekends, and evenings.
  • Must be fluent in English both verbal and written.
  • Ability to stand on your feet for up to 8 hours a day, with breaks.

Staff housing available for full-time candidates. We are looking for an immediate start.

Pay: From $22.72 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Application question(s):

  • Are you legally eligible to work in Canada?

Experience:

  • Customer service: 1 year (preferred)

Location:

  • Whistler, BC (preferred)

Work Location: In person

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