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Restaurant Reservation jobs in Calgary, AB

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    • Verify guest’s method of payment and follow hotel procedure for specific reservations: ie. Direct Bill reservations, third party credit cards.
    • Discounts on Food & Beverage at 3 onsite restaurants.
    • Spot check reservations and rate overrides to ensure job tasks are completed correctly.
    • Thank guests for their visit as they exit the restaurant and invite them to return.
    • Answer text messages, receive and record reservations accurately in a…
    • Thank guests for their visit as they exit the restaurant and invite them to return.
    • Answer text messages, receive and record reservations accurately in a…
  • View similar jobs with this employer
    • Thank guests for their visit as they exit the restaurant and invite them to return.
    • Answer text messages, receive and record reservations accurately in a…
    • Assist restaurant leadership with daily floor planning and service section assignments, ensuring equitable guest distribution across all service staff.
    • Minimum 1 year experience in customer service, restaurant experience.
    • The Host is responsible for providing a welcoming and efficient experience for customers…
    • Once the restaurant opens, orders keep pouring in.
    • You efficiently plan your day and prep all ingredients for reservations and a la carte service.
    • Always provide the highest quality of service to our guests and associates alike, setting a shining example for our team.
    • Experience with Open Table or other guest reservation systems as an asset.
    • Previous food service or restaurant experience is an asset but not essential.
    • Always provide the highest quality of service to our guests and associates alike, setting a shining example for our team.
    • Must be able to use reservation system (Open Table).
    • All applicants must have an award-winning personality and an enthusiasm for providing unparalleled customer…
    • Must be able to use reservation system (Open Table).
    • Terms of Employment: Part time and Full time.
    • Candidates must be flexible and have the ability to work…
    • Arranges reservations for patrons of dining establishments.
    • Coordinates with and assist fellow employees to meet guests’ needs and support the operation of the…
    • Must be able to use reservation system (OpenTable).
    • Thank patrons and invite them back to our restaurant as they leave.
    • Show guests to their table.
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Job Post Details

Part Time Hotel Guest Service Agent & Night Auditor - job post

Hotel 11, MOD A Sonesta Collection
3.4 out of 5 stars
Calgary, AB
$15.50–$19.00 an hour - Permanent, Part-time

Job details

Pay

  • $15.50–$19.00 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Night shift

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Store discount
  • On-site gym
  • Discounted or free food
  • On-site parking

Full job description

Hotel 11 is a full service property minutes from the airport! As a member of our Guest Service team, you will positively represent the hotel during all stages of our guest’s stay. You will work with all departments to ensure each guest has a memorable stay. You are customer service orientated; treasure guests and your team members; and communicate the comfort and values of our property clearly. You are attentive to detail, and computer literate. You must be sales-minded, and know the location and types of available rooms as well as the amenities and features offered by the property. You understand and are capable of using all office equipment and common computer programs.

As Night Auditor, you will verify that all shift closeouts balance to Opera, First Data and Pixel Point. Verify guest’s method of payment and follow hotel procedure for specific reservations: ie. Direct Bill reservations, third party credit cards. You will audit all paperwork from hotel and restaurant and role the day forward.

You will work a mix of Guest Service Agent shifts (7 am - 3 pm, 3 pm - 11 pm) as well as Night Audit shifts (11 pm - 7 am).

Wage is based on experience with hotels/hospitality.

Pay: $15.50-$19.00 per hour

Benefits:

  • Discounted or free food
  • On-site gym
  • On-site parking
  • Store discount

Experience:

  • Opera: 2 years (preferred)
  • Customer service: 5 years (required)
  • Front Desk Hotel: 3 years (preferred)

Language:

  • English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

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