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    • The Restaurant Manager is responsible for demonstrating an exceptional level of guest service standards and supporting the front of house service staff on the…
    • Primarily office and front desk-based with regular movement throughout hotel facilities.
    • Minimum 3 to 5 years of progressive hotel front office experience.
    • Driving revenue, profitability and achievement of restaurant KPIs.
    • Proven experience managing both people and restaurant financial performance.
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    • · Experience - Minimum 1-year experience in the quick-service restaurant industry as a manager*.
    • Managers set the tone and lead by example.
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    • Minimum of 4 years of restaurant management experience in a full-service w/bar environment.
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    • Understanding of restaurant groups and associated brand expectations.
    • Minimum five years of progressive experience in restaurant operations.
    • Minimum of three years of management experience in a luxury hotel, premium restaurant, or comparable Food and Beverage operation.
    • Strong computer and office administration skills.
    • At least two year of management experience working in the restaurant industry.
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    • · Experience - Minimum 1-year experience in the quick-service restaurant industry as a manager*.
    • Managers set the tone and lead by example.
    • Manual dexterity to operate a computer and other common office equipment on a daily basis.
    • This position will be required to work weekends and holidays based on…
    • BOH Operations & Quality Control: Oversee line production to ensure food is served accurately, safely, and efficiently to meet restaurant standards.
    • Strong Computer and office administration skills.
    • Increase check average, profitability and restaurant sales annually.
    • Job Types: Full-time, Permanent.
    • Several years of progressive culinary leadership experience in a high-volume restaurant environment.
    • Lead, coach, mentor, and develop kitchen team members to…
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    • Your restaurant management skills will help maintain service standards, safety, and cleanliness, motivating your team to deliver memorable experiences.
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    • Minimum 2 years of restaurant management or supervisory experience in a full-service environment.
    • Support the day-to-day leadership of a full-service restaurant…
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Job Post Details

Restaurant Manager - Seasonal - job post

Windermere House Resort
3.7 out of 5 stars
2508 Windermere Rd, Utterson, ON
$55,000 a year - Seasonal, Full-time

Job details

Pay

  • $55,000 a year

Job type

  • Seasonal
  • Full-time

Shift and schedule

  • Morning shift

Location

2508 Windermere Rd, Utterson, ON

Full job description

The Restaurant Manager is responsible for demonstrating an exceptional level of guest service standards and supporting the front of house service staff on the floor. The ideal candidate will bring leadership experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance and is a natural leader.

This position will be involved in all aspects of the:

The Rosseau Restaurant

Windermere Pub

Summary

Front of House Operation:

  • Conduct morning pre-shift and post shift meetings with all staff.
  • For each shift assign staff sections, duties and review open table reservation assignments.
  • Greet and handle all guest interaction with a high level of professionalism and hospitality.
  • Daily inspections on cleanliness, organization and opening & closing and shift change duties are completed.
  • Quality checks each guest table to ensure expectations in service and food and beverage offerings meet or exceed individual guest expectations.
  • During service oversee all areas and staff while assisting where needed – maintain a strong floor presence
  • Ensure buffet is always clean, neat, food is abundant, and all accompaniments are present
  • Empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve.
  • Ensure service standards/timelines are maintained. Lease with kitchen lead for turn around action plans
  • Review and approve all service recovery measures / adjustments
  • Ensure detailed end of shift log completed and available

Responsibilities:

  • Create a culture of empowerment, accountability, teamwork, continuous improvement, and a passion for providing exceptional hospitality
  • Actively manage labour costs – reassign, alter shifts, assign/manage breaks/meal periods
  • Ensure professional image of team, - grooming, uniform, serving etiquette, attendance
  • Assist with recruiting and onboarding to build a high functioning and positive team
  • Oversee employees while reviewing opportunities for continue improvement.

Qualifications

  • Proven leadership skills in a hospitality environment
  • Strong customer service orientation with a focus on guest satisfaction
  • Experience managing front desk operations and hotel services
  • Proficiency in handling multi-line phone systems
  • Ability to communicate effectively in multiple languages is a plus
  • Knowledge of phone etiquette and guest interaction best practices

Pay: $55,000.00 per year

Licence/Certification:

  • work permit (required)

Work Location: In person

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