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Job Post Details

Assistant General Manager @ NWT BREWING COMPANY
3905 Franklin Avenue, Yellowknife, NT
$68,000–$81,000 a year
Permanent, Full-time

Job details

$68,000–$81,000 a year
Paid time off, Dental care, Relocation assistance, Disability insurance, Store discount, On-site gym, Discounted or free food, Casual dress
Permanent, Full-time
Weekends as needed, Holidays
3905 Franklin Avenue, Yellowknife, NT

Full job description

Job Type: Full-Time, Permanent
Salary: $68,000–$81,000 annually, based on experience and qualifications
Additional Compensation: Gratuities and extended health benefits
Hours: 40-45 hours per week
Preferred Start Date: November 2026 - Early January 2027
Relocation Assistance Available: One-way airfare from a major Canadian city or a travel subsidy offered to eligible candidates relocating to Yellowknife.

Who We Are

Located in historic Old Town Yellowknife, Northwest Territories, The Woodyard Brewhouse & Eatery is home to NWT Brewing Company, Canada's northernmost brewpub.

Proudly family-owned and operated since 2015, we're an independent, locally rooted business known for our award-winning craft beer, quality food, and exceptional hospitality. Recognized among Canada's 50 Best Bars in 2018, we've also maintained a longstanding reputation as one of Yellowknife's top-rated restaurants, including a #1 ranking on Tripadvisor.

Our busy, full-service restaurant features 112 indoor seats and a seasonal patio accommodating approximately 50 additional guests, creating a dynamic, high-volume hospitality environment, particularly during our peak summer and winter tourist seasons.

While we've grown over the years, we've never lost sight of our roots. We're a hands-on, family-run business where our owners are actively involved, our team matters, and every guest experience reflects the pride we take in what we've built. We believe exceptional hospitality comes from strong leadership, genuine care for our guests, attention to detail, and a team that consistently strives for excellence.

The Opportunity

We're looking for an experienced, passionate, and motivated Assistant General Manager (AGM) to join our leadership team and help us maintain and build upon the reputation we've worked hard to establish.

Working directly with the Owner/General Manager, the AGM plays a key role in overseeing daily restaurant operations, developing and supporting our team, maintaining exceptional service standards, and ensuring an outstanding guest experience. This is a hands-on leadership position, with approximately 70% of working time dedicated to active floor management and 30% to administrative and operational responsibilities.

We're looking for someone who leads by example, communicates effectively, takes ownership of their responsibilities, and consistently strives for excellence. For the right individual, this position also offers the opportunity for professional growth and potential advancement into a General Manager role.

Key Responsibilities

1. Leadership & Team Development

  • Lead, motivate, coach, and support our front-of-house team.
  • Oversee staff recruitment, onboarding, training, scheduling, and performance management.
  • Foster a positive, respectful, and accountable workplace culture.
  • Communicate expectations clearly and ensure company policies and service standards are consistently followed.
  • Provide constructive feedback, address performance concerns, and support ongoing employee development.
  • Lead by example through professionalism, reliability, and active involvement in daily operations.

2. Guest Experience & Service Excellence

  • Maintain an active, visible, and approachable management presence on the restaurant floor.
  • Ensure guests consistently receive welcoming, attentive, and professional service.
  • Proactively monitor service quality, staff performance, and overall guest satisfaction.
  • Handle guest feedback and complaints with professionalism, empathy, flexibility, and sound judgment.
  • Identify opportunities to enhance the guest experience and continuously improve service standards.
  • Maintain the high standards of hospitality, cleanliness, and presentation associated with our brand.

3. Restaurant Operations & Administration

  • Oversee daily restaurant operations to ensure efficiency, consistency, and quality.
  • Manage staff scheduling, labour costs, inventory, and operational procedures.
  • Ensure daily checklists, cleaning schedules, and assigned responsibilities are completed and verified.
  • Coordinate with kitchen and brewery leadership to ensure seamless food and beverage service.
  • Assist with reservations, large-group bookings, special events, and restaurant initiatives.
  • Monitor operational performance, identify opportunities to control costs, and contribute to profitability.
  • Maintain accurate records, reporting, and timely communication with the General Manager.
  • Identify operational challenges and take initiative to implement practical solutions.

What We're Looking For

  • Proven management experience in a full-service restaurant or hospitality environment, preferably in a high-volume setting.
  • A genuine passion for hospitality and delivering exceptional customer service.
  • Strong leadership skills with the ability to motivate, develop, and hold employees accountable.
  • Excellent communication and interpersonal skills, including the ability to navigate difficult conversations professionally and constructively.
  • Strong organizational skills, attention to detail, and the ability to manage competing priorities effectively.
  • A proactive, solutions-oriented mindset with demonstrated initiative and accountability.
  • Experience with staff scheduling, inventory management, POS systems, and restaurant cost controls.
  • The ability to work independently, exercise sound judgment, and consistently follow through on commitments.
  • A professional, approachable, and adaptable leadership style.
  • A strong commitment to company values, teamwork, continuous improvement, and striving for excellence.
  • Someone who thrives in a family-owned business environment, values open communication and collaboration, and understands the importance of taking personal ownership in maintaining our company's reputation and standards.
  • Flexibility to work evenings, weekends, and holidays as required.

Considered Assets:

  • Experience managing a high-volume restaurant or brewpub.
  • Knowledge of craft beer and the brewing industry.
  • Experience coordinating large-group bookings and special events.
  • Experience with restaurant financial reporting, budgeting, and profitability management.

Career Growth & Development

We're looking for someone who wants to grow with our company.

This position offers the opportunity to take on increasing leadership responsibilities, with the potential to advance into a General Manager role as the business and the successful candidate develop.

We're committed to supporting professional development and are looking for an individual who demonstrates strong leadership, initiative, accountability, and a genuine interest in contributing to our long-term success.

What We Offer

  • Competitive annual salary of $68,000–$81,000, based on experience and qualifications.
  • Gratuities in addition to base salary.
  • Extended health benefits.
  • Employee discounts on food, beverages, and merchandise.
  • Relocation Assistance: One-way airfare from a major Canadian city or a relocation travel subsidy may be provided for candidates moving to Yellowknife, depending on individual circumstances.
  • Full-time, year-round employment with an established, locally owned business.
  • A collaborative team environment with opportunities for professional growth.
  • The opportunity to play a meaningful leadership role in one of Yellowknife's established hospitality destinations.

Hours & Availability

This is a full-time management position requiring 40-45 hours per week, including evenings, weekends, and holidays as operationally required.

The successful candidate must be comfortable working in a fast-paced environment, maintaining a consistent management presence during peak service periods, and balancing floor leadership with administrative responsibilities.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant management experience and why you're interested in joining The Woodyard Brewhouse & Eatery.

Job Types: Permanent, Full-time

Pay: $68,000.00-$81,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • On-site gym
  • On-site parking
  • Paid time off
  • Relocation assistance
  • Store discount

Application question(s):

  • Are you prepared to relocate to Yellowknife and if so, when would be the soonest start date?

Education:

  • Secondary School (required)

Experience:

  • Management: 2 years (preferred)
  • Restaurant: 5 years (required)

Licence/Certification:

  • Canadian Work visa? (preferred)

Work Location: In person

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