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    • Coordinating public events and marketing events for the restaurant.
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Front of House Manager
Yori Edmonton
10111 104 Avenue NW, Edmonton, AB T5J 0J4
From $30 an hour
Permanent, Full-time
Apply now

Job details

From $30 an hour
Permanent, Full-time
10111 104 Avenue NW, Edmonton, AB T5J 0J4

Full job description

YORI is a new udon and izakaya concept located in the heart of the Ice District, inspired by the philosophy of Canada’s first two-Michelin-star chef, Masaki Saito, emphasizing precision, discipline, and respect for Japanese culinary tradition.

At YORI, we focus on delivering exceptional udon and thoughtfully crafted izakaya dishes, where simplicity meets refinement.

We are building a team of individuals who take pride in their craft, move with purpose, and are committed to continuous growth.

If you are passionate about hospitality, detail-oriented, and ready to be part of something meaningful, we invite you to join us.

Responsibilities

  • Managing personnel, operations, ( Front of House (FOH) in conjunction with BOH)
  • Establishing and directing standard operating procedures in the Front of House to ensure compliance with food handling and safety requirements, food and menu specifications and storage procedures
  • Establishing and directing standard operating procedures for all Front of House employees while motivating them to excel and perform to their best potential
  • Organizing all scheduling and supervision of FOH employees, including recruitment and training where needed
  • Coordinating public events and marketing events for the restaurant
  • Collaborating with our marketing team to organize and execute marketing campaigns that will increase brand awareness
  • Upholding the highest standards of hospitality and service for customer satisfaction
  • Managing the dining room to ensure excellent service is provided to maximize guest satisfaction and guest relations
  • Supporting food preparation and servicing to guests

Job requirements:

  • Minimum of 5 years of experience in set down restaurants
  • Experience managing a team of 15+ employees in a restaurant, including hiring and training new employees
  • Experience working in a sit down restaurant and coordinating with both front end and back end team members
  • Experience in Food & Beverage/Restaurant operations
  • Experience with Japanese Omotenashi to provide superior Japanese hospitality
  • Ability to describe and explain to customers how special the dishes
  • Ability to provide sake pairings with different food
  • Experience in Wine and Sake knowledge, and ProServe
  • Knowledge of Japanese decorations, plate selections, Ikebana flower arrangements
  • Completion of secondary school required. Post-secondary diploma or degree in management, marketing, or related preferred
  • Exceptional communication skills and customer service skills
  • Exceptional problem-solving skills and publicrelationship experience
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • Flexibility to work a variety of shifts
  • Upbeat, outgoing, and positive personality
  • Ability to obtain and/or maintain any government required licenses, certificates, or permits
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals
  • Capable of setting priorities, planning, organizing, delegating, and controlling processes
  • Flexibility and openness to change course according to the needs of the business
  • English, Japanese an asset
  • Deep knowledge of Japanese cuisine and culture

More detailed description but not limited to the following:

  • Staffing – responsible for staffing (hosts and busser and servers) and that employees receive the necessary training to ensure quality dishes are produced. He/she assign duties to other positions.
  • Inventory – responsible that all food supplies are ordered, stocked, and properly stored (This includes managing wastage and food cost). This includes all food items, dishes and utensils, cleaning products, cooking supplies and any other item necessary for sushi bar functioning.
  • Maintain a gracious, pleasant and friendly attitude while contributing to a teamwork-based environment
  • Adhere to the company dress and appearance policy
  • Ensure the highest quality preparation and presentation of food items

Job Types: Full-time, Permanent

Pay: From $30.00 per hour

Work Location: In person

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