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    • Familiarity with restaurant management and aggregator software.
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Restaurant General Manager
31 Reeves St, Sydney, NS
From $55,000 a year
Permanent, Full-time

Job details

From $55,000 a year
Paid time off, Vision care, Dental care, Life insurance, Store discount, Discounted or free food, Extended health care, Flexible schedule
Permanent, Full-time
31 Reeves St, Sydney, NS

Full job description

We are looking for a Restaurant General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential as you’ll oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices

Requirements

  • Proven work experience as a Restaurant Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management and aggregator software
  • Strong leadership, motivational and people skills
  • Acute financial management skills

Salary

  • Highly Competitive commensurate with qualifications and experience
  • Performance based Bonus

Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Sydney, NS: reliably commute or plan to relocate before starting work (required)

Experience:

  • Restaurant management: 3 years (preferred)

Work Location: In person

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