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    • 2–5 years of multi-unit or franchise operations experience in the QSR or fast-casual restaurant sector.
    • Identify and resolve operational challenges across…
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    • Oversee daily operations across multiple restaurant locations.
    • Previous multi-unit restaurant or hospitality management experience.
    • Previous experience in the restaurant, point of sale and payment industry is an asset.
    • Définir une vision claire pour la stratégie à long terme en lien avec les…
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    • IMPORTANT: Only candidates with a proven sales background in food and beverage (or confectionary) will be considered.*.
    • Negotiate contracts and new pricing.
    • Experience working within QSR, restaurant, retail, or franchise organizations preferred.
    • 10+ years of progressive experience in commercial leasing, real estate…
    • Growth opportunities within a leading restaurant group.
    • Experience leading successful operations in a 100+ seat restaurant environment.
    • Employee discounts across our restaurants and properties.
    • Proven track record managing multi-unit or multi-department operations (tasting room, restaurant,…
    • You will need to have drive and a service-based mindset to make decisions in the best interest of the restaurant.
    • Job Types: Full-time, Permanent.
    • Effectue les évaluations des restaurants dans le cadre d’une vente, après un niveau de connaissances acquises ;
    • DES minimum ou DEP en restauration;
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    • IMPORTANT: Only candidates with a proven sales background in food and beverage (or confectionary) will be considered.*.
    • Negotiate contracts and new pricing.
    • This role will be instrumental in unifying operations between Yen Bros and Islands West Produce, while building a scalable platform for sustained growth across…
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    • As the Director of Business Development will support the Corporate Services segment for Western Canada you will target account development for Food and…
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    • Coordonner le travail des gestionnaires de site, directeurs de restaurant et superviseurs régionaux, sans se substituer à leurs fonctions; Harmoniser les…
    • Prior franchise operations or regional leadership experience required.
    • Direct ownership of regional performance and franchise success.
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    • Your restaurant management expertise will inspire excellence and foster a positive, guest-focused environment.
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Job Post Details

Franchise Business Coach - job post

Grinner's Food Systems Limited
2.0 out of 5 stars
286 Robie St, Truro, NS B2N 1L3
$65,000–$70,000 a year - Permanent, Full-time

Job details

Pay

  • $65,000–$70,000 a year

Job type

  • Permanent
  • Full-time

Location

286 Robie St, Truro, NS B2N 1L3

Benefits

Pulled from the full job description

  • Dental care
  • Employee assistance program
  • Store discount
  • Company pension
  • Discounted or free food
  • Extended health care
  • Wellness program

Full job description

About Us

Grinner’s Food Systems Limited, franchisor of Greco Pizza and Capt. Submarine, is proudly Atlantic Canadian owned and operated. Our brands combine traditional recipes with fresh, high-quality ingredients. Our focus is on delivering a consistent and exceptional customer experience across all locations, rooted in operational excellence and franchise support.

Position Summary

The Franchise Business Coach is responsible for leading and supporting the day-to-day operations of multiple Greco and Capt. Sub franchise locations. This role ensures store compliance with company standards, drives performance, builds strong relationships with franchisees and staff, and supports growth initiatives. You will play a critical role in maintaining operational efficiency, food quality, customer service, and adherence to brand standards.

Reports to: VP of Operations

Location: Atlantic Canada

Work Location: In person with travel

Key Responsibilities

Operational Oversight

  • Conduct regular store visits to monitor compliance with company policies, food safety, cleanliness, and service standards.
  • Identify and resolve operational challenges across franchise and corporate stores.
  • Monitor key performance indicators (KPIs) and take corrective action to ensure financial and operational targets are met.

Franchisee Support & Training

  • Act as the primary point of contact for franchisee operations support.
  • Provide on-site coaching and ongoing training for store managers and staff.
  • Ensure consistent implementation of updated manuals, procedures, and brand initiatives.

Policy & Procedure Implementation

  • Roll out new operational systems, manuals, health & safety guidelines, and non-negotiable standards.
  • Maintain up-to-date knowledge of provincial regulations (including AODA, health and safety, and food handling) and ensure store compliance.

People & Performance

  • Support recruitment, onboarding, and performance evaluations for store-level employees.
  • Foster a strong service-oriented culture and resolve any escalated customer service or HR issues.

Operational Projects

  • Assist with new store openings, system rollouts, and pilot programs.
  • Coordinate with cross-functional teams (marketing, purchasing, training) to support campaigns, testing, and strategic initiatives.

Qualifications

  • 2–5 years of multi-unit or franchise operations experience in the QSR or fast-casual restaurant sector.
  • Proven leadership, training, and problem-solving skills.
  • Strong knowledge of food safety standards, labour management, and customer service best practices.
  • Excellent communication, organization, and time-management skills.
  • Valid driver’s license and ability to travel regularly.
  • Experience with POS systems, scheduling software, and food costing is an asset.

Why Join Greco?

  • Work with a passionate and growing brand that values tradition and innovation.
  • Be a key player in shaping the operations of a leading Atlantic Canadian pizza brand.
  • Competitive salary and growth opportunities.

Benefits:

  • Health & dental plan
  • Employee assistance program
  • Company matched pension plan
  • Performance bonus
  • On-site parking
  • Store discount
  • Flexible and fun work environment!

To Apply:

Submit your resume and a short cover letter outlining your operational experience and interest in joining the Grinner’s team.

Pay: $65,000.00-$70,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • On-site parking
  • Store discount
  • Wellness program

Work Location: In person

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