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    • They also have the knowledge, skills and long term vision to support the restaurant owners in running a successful business.
    • Job Types: Full-time, Permanent.
    • Partner with culinary and restaurant leaders on pairings, features, tastings, and events that give guests new ways to explore the menu.
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    • Execute high-impact private sales events.
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    • Minimum 3 years’ experience in hospitality sales (restaurant, hotel, or venue-based).
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    • · Perform manager on Duty tasks for the property when required.
    • Facilitate food & beverage services for SAOC event programming, including student club events and SAOC internal events.
    • Provide on-site oversight for events when necessary.
    • 1-2 years of experience in event planning and marketing preferred.
    • Managing end-of-day duties.
    • 50% dining discount at all O&B restaurants for you and up to three guests.
    • You enthusiastically communicate the restaurants vision to all team members and leads…
    • Uses point-of-sale tracking technology and bar and restaurant management platforms.
    • Tracks customer behavior and sales.
    • Oversees planning for special events.
    • A plethora of lively staff events all season long.
    • Analyzing sales reports to identify trends and opportunities for improvement.
    • Maintain accurate catering activity, client information and event details within the appropriate sales and event systems.
    • Oversee and monitor daily restaurant operations, provide assistance when necessary.
    • Oversee tracking and recording labour, sales, inventory etc.
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    • Champion innovation in operational strategies, menu execution, events, and guest engagement while continuously improving quality and efficiency.
    • Monitor sales performance, labour percentages, and other key performance indicators.
    • 5–7 years of elevated restaurant management experience, preferably in a…
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General Manager - Operations
A&W Restaurants
·
3.5
601 Banff Avenue, Banff, AB T1L 1H1
From $60,000 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From $60,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Paid time off
Vision care
Dental care
Company events
Flexible schedule

Full job description

General Operations Manager

The General Manager oversees the daily operations to ensure the delivery of a great guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have the knowledge, skills and long term vision to support the restaurant owners in running a successful business. They are an expert at recruiting, training, and coaching a diverse team to achieve and maintain A&W standards of operation. Their high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. They thrive in the fast paced atmosphere and love coming to work every day!

Why Is A&W A Great Place To Work?

  • What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
  • Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant
  • Build relationships and give back to your local community
  • Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
  • A respectful culture and work environment where your feedback matters
  • Fantastic reward and recognition programs

What does a successful General Manager of Operations look like?

  • They are the leader of the business- They lead by example and work alongside their team members
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the A&W Brand Standards and Food Safety
  • Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
  • Maintains composure and thrives in a fast pace environment
  • Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Experience:

  • Proven experience in a managerial role, preferably in a similar industry or organization
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders
  • Solid understanding of financial management principles and practices
  • Demonstrated problem-solving abilities with a proactive approach to addressing challenges
  • Ability to analyze data, identify trends, and make informed decisions based on findings
  • Proficient in using relevant software applications for project management, reporting, and analysis

What does this role offer?

  • Great company to work with
  • Retention and performance bonus structure
  • Paid Time Off
  • Company Benefits

If you are a dynamic leader with a track record of success in managing operations and driving business growth, we invite you to apply for the position of General Manager. Join our team and contribute to the continued success of our organization.

Please submit your resume along with a cover letter outlining your qualifications for this role to jrokosh@tomanikrestaurantgroup.com. Only qualified candidates will be contacted for an interview.

We look forward to reviewing your application.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Flexible schedule
  • Paid time off
  • Vision care

Flexible language requirement:

  • French not required

Ability to commute/relocate:

  • Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 2 years (preferred)
  • Management: 4 years (preferred)

Language:

  • English (required)

Licence/Certification:

  • Food Safety Certification (preferred)

Location:

  • Banff, AB T1L 1H1 (preferred)

Work Location: In person

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