Restaurant Eaton Centre jobs in Toronto, ON

Why Join Us?

Welcome to Pantages Hotel Downtown Toronto-where urban energy meets contemporary luxury in the heart of Toronto's Downtown-Yonge Neighborhood. We aren't just a place to stay; we are a destination for those who crave a comfortable yet "vibey" atmosphere. From our signature restaurant and lounge and live piano in the lobby to our chic boutique suites, Pantages is where the pulse of the city meets polished, effortless hospitality.

We're looking for tastemakers, proactive hosts, and experts in the art of the "unforgettable." If you thrive in a fast-paced environment, have an eye for modern style, and love connecting guests to the best of Toronto's culture, you'll fit right in. At Pantages, we celebrate flair, professional polish, and the drive to deliver a guest experience that feels as curated as a front-row performance.

Our location is our stage. Situated in the center of the Theatre District and steps from the Ed Mirvish Theatre, Yonge-Dundas Square, and the CF Toronto Eaton Centre, Pantages puts you at the crossroads of the city's best dining, shopping, and nightlife. We are the ultimate urban retreat-chic, vibrant, and always on.

The hotel is currently recruiting a Bartender. This position is responsible for preparing and serving drinks to our guests and customers. They are able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers' needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience!Are you ready for your next career move?

Here's what's in it for you:

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

As a Bartender, you'll be at the heart of the guest experience-creating memorable moments through great drinks, genuine hospitality, and an energetic atmosphere. You'll work closely with our Food & Beverage team to deliver exceptional service while maintaining a welcoming, organized, and professional bar environment.

The Bartender is primarily responsible for:

• Welcome guests with a warm, friendly, and engaging approach, creating a positive experience from the moment they arrive;
• Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks, in accordance with established recipes and presentation standards;
• Provide knowledgeable and personalized recommendations on beverages, menu offerings, and pairings;
• Engage with guests throughout their experience, anticipate their needs, and build positive relationships that encourage repeat visits;
• Accurately take and process food and beverage orders while ensuring timely and attentive service;
• Maintain strong knowledge of the beverage menu, seasonal offerings, promotions, and daily features;
• Ensure responsible alcohol service at all times and comply with Smart Serve requirements, liquor laws, and company policies;
• Accurately process cash, credit, and room charges and complete required end-of-shift cash-outs and paperwork;
• Maintain a clean, organized, and fully stocked bar, including glassware, garnishes, beverages, and other supplies;
• Assist with opening and closing duties, inventory preparation, restocking, and maintaining appropriate par levels;
• Follow all food safety, sanitation, health and safety, and loss-prevention procedures;
• Work collaboratively with servers, kitchen team members, and other hotel departments to ensure smooth and efficient service;
• Respond to guest questions, concerns, and special requests professionally and promptly, escalating concerns when necessary;
• Support special events, private functions, and high-volume service periods as required;
• Contribute to a positive and respectful team environment while helping create an atmosphere guests want to return to;
• Perform other duties as assigned by the Food & Beverage Supervisor or Manager.

In addition to the core job responsibilities, the Bartender will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute

What You Bring to the Table

• Minimum two year experience in a Bartending role, hospitality industry is an asset;
• Exceptional customer service skills;
• Smart Serve Certification;
• Food Handling Certification is an asset;

• Strong written and verbal communication, organizational and multitasking skills;
• Ability to work effectively under pressure, meet deadlines and achieve departmental and hotel financial objectives;
• Ability to collaborate effectively with team members across all departments;
• Experience working in a unionized environment is an asset;
• Flexibility to work various shifts, including early mornings, evenings, weekends and holidays

Let's Build Something Exceptional

If you're ready to work somewhere that values performance as much as professionalism, and believes hospitality should feel like an event, Pantages Hotel Downtown Toronto is your perfect match. We want you to help us build something exceptional!

This posting is for an existing vacancy.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra "You Matter" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.