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    • Experience with POS systems and specialty coffee is an asset.
    • Work closely with kitchen and bar teams to ensure smooth service flow.
    • This role involves creating high-quality coffee beverages, managing transactions efficiently, and ensuring a welcoming environment for all customers.
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    • Manage daily restaurant operations, including opening and closing procedures.
    • Proven experience in restaurant management or supervising food service operations.
    • Maintain cleanliness and organization of the coffee bar area.
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    • Previous experience in fine dining or upscale restaurant settings is preferred.
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    • Experience with POS systems and specialty coffee is an asset.
    • Work closely with kitchen and bar teams to ensure smooth service flow.
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    • The tasks include operating a commercial dishwasher, maintaining a clean and tidy workspace, assisting the front end staff, assisting the baker, and general…
    • Proven experience in restaurant management or food service leadership.
    • Implement restaurant management best practices to optimize efficiency and profitability.
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    • That means supporting service, bar or POS when needed and helping the cafe…
    • An experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees.
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Job Post Details

Server (Italian Restaurant - PT or FT) - job post

Hoco Hotels
23 Albert Street, Stratford, ON N5A 3K2
From $17.60 an hour - Permanent, Part-time, Seasonal, Full-time

Job details

Pay

  • From $17.60 an hour

Job type

  • Seasonal
  • Part-time
  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Holidays

Location

23 Albert Street, Stratford, ON N5A 3K2

Full job description

Casa 1881 in Stratford is seeking polished, professional, and guest-focused Servers to join our upscale Italian restaurant and lounge, located inside The Windsor Hotel in Stratford, Ontario.

This role is ideal for someone who thrives in a fast-paced, high-standard dining environment and is passionate about delivering elevated service experiences across breakfast, lunch, dinner, and happy hour.

Position Overview

Reporting to the Food & Beverage Manager and corporate team, this role is responsible for delivering exceptional table service while maintaining the standards of an upscale Italian dining experience.

As a key member of the front-of-house team, you will create memorable guest experiences through attentive service, strong product knowledge, and a refined, hospitality-driven approach.

Schedule Requirements

This role requires full schedule flexibility, as shifts may vary weekly and may include:

  • Lunch, Dinner, and Happy Hour shifts, with weekly brunch or breakfast shifts based on business needs.
  • Weekdays, weekends, and holidays
  • Evening availability is required

Key Responsibilities

Dining Experience

  • Provide attentive, professional, and personalized table service
  • Guide guests through menus, features, and wine selections
  • Demonstrate strong knowledge of Italian cuisine, ingredients, and preparation styles
  • Anticipate guest needs and ensure a seamless dining experience
  • Handle guest concerns with professionalism and urgency

Food & Beverage Service

  • Take accurate food and beverage orders and input into POS system
  • Serve food and beverages in a timely and polished manner
  • Execute proper wine service, including opening, pouring, and presentation
  • Support bar and lounge service during happy hour and peak periods

Dining Room Operations

  • Set, maintain, and reset tables to upscale service standards
  • Ensure cleanliness and presentation of dining room and lounge areas at all times
  • Assist with opening and closing duties, including side work and setup

Team Collaboration

  • Work closely with kitchen and bar teams to ensure smooth service flow
  • Support teammates during peak periods to maintain service standards

Systems & Transactions

  • Operate POS system and process payments accurately when required

Qualifications & Requirements

  • Previous serving experience in a restaurant (upscale or full-service preferred)
  • Strong communication and interpersonal skills
  • Professional, polished, and guest-focused demeanor
  • Knowledge of wine, cocktails, and Italian cuisine is an asset
  • Ability to multitask and perform under pressure
  • Smart Serve Certification (required)
  • Food Handler Certification (asset)
  • Experience with POS systems and specialty coffee is an asset
  • Must be available for early mornings, weekends, and holidays
  • Valid Canadian work authorization
  • Ability to stand for extended periods
  • Ability to lift up to 50 lbs

Compensation & Benefits

  • Competitive hourly wage + tips (based on experience)
  • Discounted or Complimentary Staff Meals

Pay: From $17.60 per hour

Experience:

  • Restaurant: 1 year (required)

Location:

  • Stratford, ON N5A 3K2 (preferred)

Work Location: In person

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