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    • Aid in establishing and achieving the restaurant's operating budget.
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    • Train and onboard new staff members.
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  • As the Front of House Supervisor at Rusty's Grille and Lounge you will play a vital role in success! Working with the team, serving tables and earning…
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    • Discounts on meals in the restaurant.
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    • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels.
    • The Restaurant Supervisor oversees the daily operations of the front-of-house food and beverage services to ensure a smooth and successful guest experience.
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    • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels.
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    • Strong computer and office administration skills.
    • At least two years of management or related experience working in the restaurant industry.
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Job Post Details

MR. MIKES® Yorkton - Assistant General Manager - job post

MR MIKES SteakhouseCasual
3.6 out of 5 stars
Yorkton, SK
$55,000–$60,000 a year - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 11 days.

Job details

Pay

  • $55,000–$60,000 a year

Job type

  • Full-time

Location

Yorkton, SK

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Extended health care
  • Company events
  • On-site parking

Full job description

MR MIKES isn’t just a pretty-looking restaurant with exceptional food, and the kind of ambience designed to rock your socks off. At its very core, MR MIKES is the experience, it’s the opportunity to take a break from the rigors of life, to share a drink with friends, to enjoy mouthwatering food that tantalizes the taste buds; a place where you can be you! And we are passionate about what we do.

As the Assistant General Manager at MR. MIKES®, you'll be dedicated to ensuring exceptional dining experiences and cultivating strong customer relationships. You'll oversee operational excellence, maintain a positive work environment, and manage the urbanLODGE program. Your commitment to 100% customer satisfaction will drive your approach to problem-solving and ensure a memorable visit for every guest. Additionally, you'll support staff training, uphold cleanliness standards, and collaborate closely with the Operations Manager for store performance improvements.

Specific Responsibilities:

Customer Satisfaction Commitment:

  • Uphold the philosophy of 'BUILDING RELATIONSHIPS' to ensure exceptional dining experiences.
  • Resolve customer concerns effectively, aiming to secure return visits and maintain customer loyalty.

Team and Staff Development:

  • Foster a positive and enjoyable work environment for the entire MR. MIKES® team.
  • Implement rigorous training using Customer Experience Manuals to onboard and develop staff effectively.

Bar (urbanLODGE) Management:

  • Oversee all aspects of the urbanLODGE program, including staff training, inventory control, cost management, security, and cleanliness.

Support & Communication:

  • Collaborate with the General Manager to address specific store performance issues.
  • Assist in restaurant management, prime cost analysis, staff training, and execution of MR. MIKES® systems.

Operational Excellence:

  • Ensure adherence to cleaning checklists and standards laid out in the Operational Excellence Review (OER).
  • Initiate action plans for improvement based on OER assessments and customer feedback.

New Store Openings & Renovations:

  • Lead roles in store openings, following corporate guidelines and contributing to continuous improvement.
  • Participate in debriefings and recommendations for post-opening/renovation process enhancements.

Budget & Training:

  • Aid in establishing and achieving the restaurant's operating budget.
  • Contribute as an instructor in the Franchisee/Management Training Program as needed.

Industry Engagement & Project Leadership:

  • Stay updated on industry trends and recommend applicable concepts for MR. MIKES®.
  • Lead or participate in specific projects assigned by the Operations Department.

Qualifications:

  • High School Graduation is required; Post-Secondary Education is preferred.
  • Minimum 3 years of Front of House, Back of house experience (or both), with at least 1 year in a supervisory or management role in a high-volume, casual dining restaurant.
  • Essential certifications in Provincial Food Safety, Responsible Alcohol Service, and First Aid/WCB.

Remuneration:

  • Details regarding compensation, benefits, and vacation entitlements will be outlined in a separate employment contract.

As the Assistant General Manager, you'll play a pivotal role in ensuring MR. MIKES® maintains its high standards, creates memorable dining experiences, and fosters a positive work environment for both staff and customers.

Job Type: Full-time

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Yorkton, SK: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (required)

Experience:

  • Management: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • ProServe (required)
  • Food Handler Certification (required)

Location:

  • Yorkton, SK (preferred)

Willingness to travel:

  • 25% (required)

Work Location: In person

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