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Restaurant, Commercial Drive jobs in Vancouver, BC

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    • Previous supervisory or leadership experience in a restaurant or hospitality environment.
    • Experience with Toast POS or another restaurant POS system.
    • You operate with consistency and precision while utilizing prep and cooking methods for a quick and distinct execution of our menu items.
    • Minimum 3 years’ experience in hospitality sales (restaurant, hotel, or venue-based).
    • Discounts on hotel stays and restaurant dining.
    • At least 2 years of restaurant management experience.
    • A passion for food, beverage and all things related to the restaurant business.
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    • 6 months -1 year experience in a Sous Chef or similar role.
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    • Complete assigned daily prep items with high quality and fresh ingredients.
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    • Minimum 3-5 years of management experience in an upscale casual or fine dining restaurant.
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    • Using strong leadership skills, our Management Team inspires and motivates everyone around them to deliver a consistently good time for every guest.
    • Develop marketing strategies and promotions for onsite restaurants in conjunction with F&B team.
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Career Resources:

Front of House Supervisor
The Lunch Lady
·
4.2
1046 Commercial Drive, Vancouver, BC V5L 3W9
$20–$23 an hour
Part-time, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$20–$23 an hour

Job type

Part-time
Full-time

Benefits

Pulled from the full job description
Store discount
Discounted or free food
Flexible schedule

Full job description

Front of House Supervisor - The Lunch Lady Commercial Drive

Job Summary

The Lunch Lady Commercial Drive is looking for an energetic, experienced, and detail-oriented Front of House Supervisor to help lead our team and ensure a consistently excellent guest experience.

As a FOH Supervisor, you will play a key role in the day-to-day operation of the restaurant. You will lead the front-of-house team during service, support staff development, maintain our service standards, and ensure that guests receive warm, knowledgeable, and professional hospitality.

The ideal candidate is confident leading a team in a fast-paced restaurant environment, communicates clearly and professionally, has strong product and menu knowledge, and is comfortable stepping in wherever needed to keep service running smoothly.

Duties & Responsibilities

  • Supervise and support FOH staff, including servers, hosts, bartenders, cashiers, and food runners, during daily service
  • Lead pre-shift meetings, assign sections and side duties, and ensure the team is prepared for service
  • Monitor service flow and proactively address bottlenecks or operational issues during busy periods
  • Ensure staff are providing friendly, professional, and attentive hospitality at all times
  • Coach and develop staff on menu knowledge, product knowledge, suggestive selling, and guest engagement
  • Ensure staff follow proper restaurant communication and service standards, including appropriate FOH/BOH terminology
  • Assist with hiring, interviewing, onboarding, training, and ongoing performance management
  • Handle guest concerns professionally and work toward appropriate resolutions
  • Maintain strong communication between the FOH and kitchen teams to ensure efficient service
  • Ensure food and beverage orders are accurate and presented according to The Lunch Lady's standards
  • Monitor table turns, reservations, wait times, and overall guest flow
  • Operate and troubleshoot Toast POS, including order processing, payments, discounts, voids, and cash handling
  • Ensure accurate cash handling and proper end-of-shift procedures
  • Maintain high standards of cleanliness, organization, and restaurant presentation
  • Ensure staff are following proper uniform and dress code requirements
  • Enforce food safety, sanitation, and proper food-handling procedures
  • Support inventory, opening, closing, and daily operational procedures as required
  • Act as a leader on the floor and set the standard for professionalism, punctuality, communication, and teamwork
  • Step into any FOH position when necessary to support the team and maintain smooth operations

Skills & Qualifications

  • Previous supervisory or leadership experience in a restaurant or hospitality environment
  • Strong knowledge of restaurant service, hospitality standards, and FOH operations
  • Excellent communication and interpersonal skills
  • Confident and professional leadership style with the ability to coach and motivate staff
  • Strong menu and product knowledge, with the ability to confidently answer guest questions and make recommendations
  • Experience with Toast POS or another restaurant POS system
  • Strong cash-handling and transaction-processing skills
  • Knowledge of food safety, sanitation, and proper food-handling practices
  • Ability to effectively handle guest complaints and difficult situations
  • Highly organized with excellent attention to detail
  • Ability to multitask and make quick decisions in a fast-paced service environment
  • Reliable attendance and punctuality are essential
  • Ability to maintain a professional appearance and lead by example
  • Previous experience in Vietnamese or Asian cuisine is an asset
  • Serving, bartending, hosting, or kitchen experience is an asset
  • Serving It Right and FoodSafe certification are considered assets

What We're Looking For

We are looking for someone who genuinely enjoys hospitality and understands that being a supervisor is about leading by example.

You should be someone who:

  • Shows up on time, prepared, and ready to lead
  • Communicates clearly and respectfully with both FOH and BOH
  • Is comfortable using proper restaurant jargon
  • Takes initiative rather than waiting to be told what needs to be done
  • Is knowledgeable and enthusiastic about our food, drinks, and restaurant concept
  • Can confidently coach staff while maintaining a positive team environment
  • Understands the importance of consistency, cleanliness, professionalism, and attention to detail
  • Is comfortable giving and receiving constructive feedback
  • Can remain calm, organized, and solution-oriented during busy services

Join The Lunch Lady

Join The Lunch Lady Commercial Drive and become part of a team that takes pride in great food, genuine hospitality, and creating memorable experiences for our guests.

As a Front of House Supervisor, you’ll have an important role in maintaining the standards and culture of our restaurant while helping our team grow and succeed.

Pay: $20.00-$23.00 per hour

Expected hours: 10.0 – 40.0 per week

Benefits:

  • Discounted or free food
  • Flexible schedule
  • Store discount

Work Location: In person

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