Residential Support Worker jobs in Toronto, ON

Welcome to DLC Residential Services, where individuality, creativity and imagination set a path for the future.

With over 30 years of service, we are a community-based agency providing out-of home treatment and care to children and youth 5 - 18 year old and young adults that have been diagnosed with autism spectrum disorder, other neurodevelopmental disorders, and concurrent disorders.

We respect the unique needs of every child and youth we serve and develop individualized treatment plans utilizing a collaborative team approach with parents, families, teachers, social workers, and other professionals. Through applied behavioral analysis, life skills training, communication development, social interaction, and community integration, we aim to encourage self-sufficiency, independence, and choice in the lives of the children and families we serve.

Join our team today, and help us enrich the lives of our clients and their families. Help us give them choice, independence, guidance, safety, structure and security in a caring and supportive environment.

D.L.C. is increasing our staffing complements and we currently have 5 full time Support CYW OR full time Primary CYW positions available. Pending the results of an ongoing hiring campaign, 1 full time Overnight Awake position may also be available.

Responsibilities:

• Ensure a supportive, safe, and predictable environment through established routines and limits.
• Assess, manage, design, and implement a treatment plan to respond to the child/youth’s priority needs.
• Work collaboratively in a team and liaison with outside resources to better understand the children and youth and how best to support them within the program, and with the long-term goal of family re-integration.
• Display an active interest in planning, organizing, leading, and facilitating group activities, skill acquisition, goal development and encouraging participation in recreational activities and community-based programs.
• Promote client development and independence, emotional regulation, social interaction, participation in the community and in recreational activities while maintaining the values, rights and dignity of each individual and aligning with DLC’s mission, vision and values.
• Demonstrate professionalism, tact, critical thinking skills, and good judgment in decision making without ongoing direct supervision.
• Demonstrate strong oral and written communication skills, time management and critical thinking skills with a strong understanding of boundaries.
• Ability to provide personal care assistance in varying degrees, to children and youth who require ongoing support with day-to-day functioning.

For the Primary CYW position:

• Effectively management of a two-client caseload (wherever able, DLC will assign a 1 client caseload while being trained on primary responsibilities, you will be compensated accordingly).
• The ability to administer medications (training will be provided). Please note: it will be a condition of employment to have achieved medication administration privileges prior to the completion of the 6-month probationary period.

Qualification Requirements

• Post-Secondary Education in Child and Youth Care, Developmental Services, Behavioural Sciences, Psychology, Social Services, Social Work, etc. or in the process of receiving these qualifications.
• Previous experience supporting persons diagnosed with autism, or other neurodivergent populations of various ages and abilities. Experience in a group home setting would be an asset. Please identify educational placements, volunteer and co-op experiences. Personal experiences may also be relevant.
• Excellent written and verbal communication skills; time management and organizational skills essential.
• Experience with a variety of communication tools such as PECS, Sign Language etc. would be beneficial.
• G Class Driver’s License in good standing and/or eligibility to be enrolled in our fleet insurance policy is mandatory. Each location has an assigned vehicle, so use of your personal vehicle will not be required.
• Current certification in CPI, First Aid and CPR an asset; and experience managing crisis situations and maintaining control of the environment.

Please note, successful candidates will be required to provide satisfactory clearance prior to employment in the following: a Broad Record Police Check; a Child Welfare Check from the Children's Aid Society; a pre-employment health review; educational credential verification, and 2 references.

Hours of Work and Rate of Pay: A schedule is typically issued by the 15th of each month for the entirety of the following month.

• All positions require shift work, based on the needs of the clients we serve.
• All staff must also be available to attend mandatory annual training which occurs on weekdays between 9am and 4pm approximately 3 times per year.

Full time Support CYW staff will need to maintain a full availability and will typically be scheduled on a two week rotation. This will usually include:

• Every other weekend (both Saturday and Sunday), typically 9am-9pm shifts.
• Shifts during the week will include 8, 10 and 12 hour shifts (e.g. 9am-9pm, 12 - 10pm, 1-9pm, 2-10pm, 3-11pm).

Starting rate of pay: $23.20 per hour. Guaranteed to be scheduled a minimum of 76 hours in two weeks. Eligible for enrollment in agency benefits plan and additional EAP after successful completion of probationary period.

Full Time Primary CYW staff will need to maintain a full availability and will typically be scheduled on a four week rotation. This will usually include:

• One week of morning shifts (8 hours Monday - Friday, e.g. 7am - 3pm), AND
• One week of evening shifts (8 hours Monday - Friday, e.g. 2-10 pm or 3-11pm), AND
• Monday - Wednesday (a mix of 8, 10, and 12 hour shifts, e.g. 9am-9pm, 12-10pm, 1-9pm, 2-10pm, 3-11pm) AND
• One weekend, both Saturday and Sunday (12 hour shifts, e.g. 9am - 9pm), AND
• Wednesday - Friday (8 hour shifts or a mix of 8, 10, or 12 hour shifts, e.g. 9am-9pm, 12-10pm, 1-9pm, 2-10pm, 3-11pm).

Starting rate of pay: $24.20 for a one client caseload, $25.30 for a two client caseload. Guaranteed to be scheduled a minimum of 76 hours in two weeks. Eligible for enrollment in agency benefits plan and additional EAP after successful completion of probationary period.

LOCATION: Scarborough, ON

Application Process

Resumes and cover letters can be submitted via e-mail to Vanessa Borges, Human Resource Advisor. In order to evaluate potential candidates, you may be contacted through Indeed messaging service to respond to clarification questions or to fill out an application form if successful. D.L.C. Residential Services thanks all applicants but only those selected will be contacted. No phone calls please.

Please note, Indeed may suggest resumes, but does not aid in any screening, assessment or selection decisions.

D.L.C. Residential Services strives for equal opportunities, inclusivity and diversity in the workplace. We are committed to an inclusive, barrier-free recruitment and selection processes. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you are contacted for a job opportunity, please let us know of any accommodations needed to ensure you have access to a fair and equitable process.

Job Types: Full-time, Permanent

Pay: $23.20-$25.30 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off

Application question(s):

• a) Do you have a full availability?

b) Are you available to work on both Saturday and Sunday every other weekend?
c) Are you available to work until 11pm?
c) Do you have any restrictions to your availability? If so, please indicate.

• Which position(s) are you applying for FT Support CYW or FT Primary CYW?
• Would you like to be considered if a full time Overnight Awake position becomes available?
• Do you have a G class driver's license in good standing or a G2 (and have been insured for the last 3 years)?
• If you are applying for a FT Primary CYW position, please describe your case management experience.
• Do you have any relevant experience you would like to highlight or that is not included in your resume?

(This can include: experience supporting children, youth, individuals with autism or other neurodivergent populations; supporting individuals in a group home (out-of-home care); experience from educational placements, volunteer, co-op experience; personal experience; and international experience.)

Work Location: In person