Residential Support Worker jobs in Greater Toronto Area, ON

Position: Supported Living Supervisor

Location: Greater Toronto Area, ON
Company: Aptus Treatment Centre for Complex Disabilities
Reports To: Team Manager
Work Model: On-site
Working Hours: Full-time (Availability to work weekdays, and weekends is required)
Wages: $30.10/hr (Commensurate based on experience)
Start Date: ASAP

About the Position

Aptus Treatment Centre is seeking a compassionate, inclusive, and professional Program Supervisor to join our Supported Living Program. The successful candidate will have demonstrated experience in the developmental services sector, including supervisory experience within a similar supportive living environment.

The Supported Living Program Supervisor provides leadership, guidance, and support to teams caring for individuals with complex needs, including people who may present with high behavioural support needs and those who are non-verbal. This role supports a safe, respectful, and inclusive environment through person-directed approaches, team coaching, mentorship, and effective service delivery.

Reporting to the Team Manager, the Supervisor is a member of the management team and provides leadership, quality planning, resource management, monitoring, and evaluation to ensure alignment with Aptus’ Mission, Vision, and Values.

The successful candidate must have:

• Previous work experience in the Developmental Services sector, preferably in a supportive living environment.
• Supervisory experience managing staff who directly support people with developmental disabilities, mental health issues, dual diagnoses, and complex behavioural needs.
• A degree or diploma in Developmental Services, Human Services, Psychology, or a related field.
• A clear Vulnerable Sector Screening; Valid NVCPI and CPR certificates.

Key Responsibilities includes but are not limited to:

• Oversee day-to-day program operations and maintain an active presence on the floor, providing direct support and guidance to staff while ensuring services align with individual and organizational goals.
• Provide leadership, coaching, mentorship, and support to direct support professionals and team leads.
• Promote person-directed care and support the development and implementation of Individual Support Plans, Person Centered Plans, and Behaviour Support Plans.
• Foster a culture of inclusion, respect, collaboration, and continuous improvement.
• Support compliance with relevant legislation, organizational policies, Ministry requirements, health and safety standards, and funder guidelines.
• Manage administrative responsibilities, reports, team meetings, resource planning, and operational priorities.
• Advocate for and support people receiving services to achieve meaningful personal outcomes.

Qualifications

• Degree or Diploma in Developmental Services, Human Services, Psychology, or a related field.
• Experience supporting individuals with intellectual disabilities, mental health issues, dual diagnosis, and complex behavioural needs.
• Minimum one year of leadership experience in the developmental services sector.
• Experience with behaviour intervention best practices.
• Strong communication, coaching, problem-solving, organizational, and crisis management skills.
• Ability to successfully lead teams using a collaborative approach.
• Knowledge of disability issues, relevant legislation, and person-directed support practices.
• Strong administrative and technological skills.
• Valid G2/G Driver’s License in Ontario with an acceptable driving record.
• Certified in First Aid, CPR, and Crisis Prevention Institute (CPI) training.
• Ability to lift up to 50 pounds.

Accessibility, Diversity, Equity and Inclusion Statement

Aptus is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves.

We welcome applications from people of all ancestries, national origins, races, creeds, colours, religions, genders, gender identities or expressions, sexual orientations, abilities, ages, and other characteristics that make each of us unique.

We thank all interested applicants; however, we will only contact those who best meet the requisite skills, experience and qualifications. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

Aptus Treatment Centre will provide, upon request, accommodation to the materials and processes used in the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, Integrated Accessibility Standards.

Thank you for your interest in working with APTUS. Please note that only successful candidates will be contacted.

Pay: From $30.10 per hour

Work Location: In person