Remote Support jobs

Join Us at Centricity Research!

Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.

About the role

We’re looking for a Bilingual (English & French) Patient Recruitment Specialist to help drive enrollment for our clinical studies. In this role, you’ll be a key part of our recruitment efforts – engaging with potential participants, reviewing eligibility criteria, and ensuring we find the right candidates for the right studies. If you’re detail-oriented, people-focused, and interested in healthcare or research, this is a great opportunity to grow your career in a purpose-driven environment.

What you'll do

• Partner with site staff and broader recruitment team to support enrollment and retention strategies
• Respond to patient inquiries via phone and email within 24–48 hours
• Maintain accurate records and track recruitment activity in clinical databases and systems
• Review candidate profiles for study fit and make outreach calls to share opportunities
• Help problem-solve and brainstorm creative ways to improve enrollment
• Share feedback and recruitment results with the team to help us grow
• Occasionally represent Centricity at local community events to raise awareness of clinical trials
• Jump in and support the broader research or recruitment team as needed

You Might Be a Great Fit If You:

• You enjoy connecting with people and building rapport over the phone, email, or video, making others feel heard, informed, and supported, even from a distance
• Are highly organized and like keeping track of conversations, timelines, and follow-ups
• Have a natural curiosity about healthcare, research, or how things work behind the scenes in medicine
• Like working on a team, jumping in to help others, and being part of something meaningful
• Are flexible and proactive - if you see something that needs doing, you do it
• Communicate clearly and professionally, even when juggling multiple priorities
• Are excited about contributing to a mission that advances medical research and patient care

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

• Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
• Care: We show up for each other, our customers, and our mission - always going the extra mile.
• Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
• One Team: We collaborate, support one another, and succeed together.
• Grow for Good: We grow with purpose - to expand access to research and improve global health.
• Own It: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

• Comprehensive health, dental, and vision insurance
• Enhanced EAP – mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

Ready to Apply?

We’d love to hear from you – apply now!

We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.