Remote Camp, Housekeeping jobs

Job Title: Housekeeping Manager

Location: Windermere House

Position Summary: Windermere House is seeking an experienced Housekeeping Manager to ensure the cleanliness, orderliness, and overall maintenance of our facilities. The Housekeeping Manager will lead a team of housekeeping staff, coordinate schedules, and uphold the highest standards of cleanliness and hygiene.

Reports to: Operations Manager

Essential Job Functions:

• Hire, train, and develop the housekeeping team.
• Schedule and coordinate daily cleaning activities to ensure efficiency and thoroughness.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training, and ensuring proper labeling of hazardous supplies in accordance with the company's Health & Safety program.
• Monitor inventory levels and order supplies as needed.
• Monitor expenses and implement cost-saving measures without compromising service quality.
• Collaborate with other departments such as maintenance and front desk to ensure seamless operations.
• Conduct regular team meetings, training sessions, and performance reviews to ensure a high level of professionalism and competence.
• Implement policies, programs, and procedures to maintain company standards for guest services and ensure a positive and memorable experience.
• Develop and maintain staff schedules based on forecasts, business demands, and holiday trends.
• Manage and submit housekeeping labor tracking and attendance tracking.
• Address and resolve guest issues and complaints effectively and in a timely manner.
• Implement and monitor quality assurance programs to maintain high service standards.
• Regularly assess guest feedback and implement improvements based on suggestions and comments.
• Perform any other job-related duties as assigned.

Required Skills:

• In-depth knowledge of housekeeping principles, cleaning techniques, and safety standards.
• Knowledge of inventory management and budget control.
• Excellent organizational and time management skills.
• Ability to handle problem-solving situations and make judgment decisions.
• Ability to address issues arising from guest complaints using problem-solving and de-escalating techniques.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to work in a fast-paced environment and make decisions quickly and confidentially.
• Demonstrated tact and diplomacy with highly confidential information.

Interpersonal Ability:

• Be approachable to team members, managers, executives, vendors, and third parties.
• Respond promptly, accurately, and reasonably when making decisions to ensure successful problem resolution.
• Exhibit strong analytical, organizational, and multitasking skills.
• Foster a climate of continuous learning, growth, and improvement.
• Operate under pressure to meet deadlines and strive for excellence.

Mathematical:

• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Computer:

• Proficient in using MS Office applications, including Word, Excel, and PowerPoint.

Health & Safety:

• Maintain knowledge of safety policies and procedures and perform assigned duties safely.

Education and Experience:

• College diploma is considered an asset.
• Minimum 3 years of management experience.

Physical Requirements:

• Endurance to stand and walk for long periods.
• Ability to lift up to 50 lbs.
• Frequent bending, stooping, kneeling, reaching, pushing, and pulling carts weighing up to 50 lbs.

Work Environment:

• Work in a busy hotel environment and an office setting with moderate noise levels.
• Adhere to safety measures and protocols.

How to Apply: Interested candidates are invited to submit an application detailing their relevant experience and why they would be a great fit for Windermere House.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• On-site parking

Flexible language requirement:

• English not required

Experience:

• Cleaning: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person