Skip to main content
Post your resume and find your next job on Indeed!

Remedy jobs in Markham, ON

Sort by: -
    • Contract (6 months to start, with high possibility of extension).
    • From January 5, 2026, the candidate is required to work onsite 5 days a week fully.
    • 1-year 5-month contract (377 business days).
    • 2+ years of experience in ITIL Service Management.
    • Incident – Basic triage and assessment with assignment to Tier…
    • We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
    • We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
    • We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
    • Verifies backup status and provides remedies on failed backup jobs;
    • Hours of Work: 37.50 hours per week.
    • Position Type: Full-Time Permanent.
    • From January 5, 2026, the candidate is required to work onsite 5 days a week fully.
    • Contract 5 months, possible extension.
    • 1-year, 5-month contract (up to 386 business days) - 1 possible extension.
    • This position will support all operational work related to hosting client…
    • From January 5, 2026, the candidate is required to work onsite 5 days a week fully.
    • Government Services Integration Cluster - Ministry of Public and Business…
    • Analyze classification, valuation, origin, and trade remedy risks.
    • We are looking for a technically strong customs professional who can work directly with…
    • Health & wellbeing resources and programs.
    • Paid vacation, personal, and sick days for work-life balance.
    • Competitive compensation and benefits packages.
    • Ethoca and Mastercard are seeking a Manager, Site Reliability Engineering, to lead globally distributed application operations teams supporting mission-critical…
    • We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
    • We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
    • We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
Get email updates for the latest Remedy jobs in Markham, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

RQ09657 - ITSM Specialist - job post

Source Code
3.1 out of 5 stars
Toronto, ON•Hybrid work
Full-time

Job details

Job type

  • Full-time

Location

Toronto, ON•Hybrid work

Full job description

RQ09657 - ITSM Specialist

Toronto, Ontario (on site)

Contract (6 months to start, with high possibility of extension)

Hybrid: 3 Days onsite / 2 days remote

From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home

From January 5, 2026, the candidate is required to work onsite 5 days a week fully

Provide execute and coordinate ITSM process activities and establish standard methodologies Provides technical guidance in ITSM processes that relates to: Service Planning, Incident Management, Change Management, Release Management, Service Level, Service Activation, Configuration, Problem management, Availability, Capacity and continuity Management, Training and Reporting. General Skills: Knowledge of systems analysis, design, development, configuration, testing release and installation principles, and tools for IT Service Management (ITSM) Identify technical and change management needs Knowledge of technology management, network infrastructure, and emerging technologies in the areas of telecommunications, office automation, productivity tools, and information management tools. Enterprise ITSM/ITIL principles, protocols, processes and standards knowledge Customer relationship management experience.

Must Haves:

  • Experience in setting up ITSM processes.
  • Creating reports for processes set-up.
  • Experience Fine-tuning processes and improving KPIs.
  • Experience with Remedy/eSMT or other service management tools
  • Experience with reporting tools and data visualization e.g. PowerBI
  • Experience with ITIL, release management, capacity management, incident and change management.
  • Middleware Monitoring tools e.g. Dynatrace or other tools.
  • Knowledge of - IBM WebSphere Application Server/NDM/Liberty and cloud technologies - IBM middleware, cloud based technologies and database.

Nice to have:

  • Canadian public sector experience
Let Employers Find YouUpload Your Resume