Receptionist jobs

Role Responsibilities

The Ministry of Justice is seeking a highly motived receptionist in their in the Calgary Crown Prosecutors’ Office to provide administrative support for the prosecution of criminal and provincial offences, including but not limited to the Criminal Code of Canada and the Traffic Safety Act.

Reporting to the Disclosure Unit Supervisor, the Receptionist plays a key role in supporting the operations of the Crown office. This position is essential to ensuring prosecutors are well-prepared for court proceedings. Responsibilities include processing incoming and outgoing mail, photocopying and document handling, and providing other administrative services that are required to ensure that branch goals and objectives are met.

To succeed in this role, you will be required to have excellent attendance and reliability, exercise a high level of professionalism and discretion, flexibility and ability to multitask in a fast-paced environment, and demonstrate high attention to detail. Candidates must have a genuine interest in or knowledge of the Criminal Justice System.

This is a public facing role and requires strong communication skills and the ability to remain professional when dealing with difficult situations.

Candidates must be comfortable handling large quantities of sensitive and confidential information and exposure to potentially disturbing subject matter within prosecution files.

The primary responsibilities for the Receptionist include, but are not limited to:

• Providing central services support including a centralized mail distribution/disclosure pick-up centre at the Calgary Crown Prosecutors’ Office.
• Providing administrative support to Crown Prosecutors and client services to approximately 130 staff members, Provincial Court, and General Public.
• Using tools such as Word, Outlook, Prosecutor Information System Manager (PRISM), Justice On-Line Information Network (JOIN), e-Crim and other resources as required.
• Working in a high volume, demanding environment and managing competing priorities in tight timelines.
• Maintaining professionalism when working with Crown Prosecutors, Defense Counsel or the General Public.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Competencies essential for this role include:

• Agility: Prioritize multiple tasks and projects, with the ability to accommodate other priorities as they arise and maintain resilience in times of uncertainty and a changing environment.
• Drive for Results: Use exceptional organizational and prioritization skills to meet tight deadlines and deliver quality work.
• Creative Problem Solving: Focus on continuous improvement and increasing breadth of insight using innovative ideas or existing processes to address both new and past problems.
• Build Collaborative Environments: Actively engage with stakeholders and follow up on inquiries, requests, and concerns from stakeholders. Remain courteous and professional in stressful situations.
• Develop Networks: Maintain mutual internal and external networks with stakeholders and clients.

Qualifications

Required:

• High school diploma.
• One year of related experience, preferably in a legal secretarial context.
• Strong knowledge and understanding of the Criminal Justice System.
• Strong verbal, written communication and interpersonal skills.

Preference will be given to those with a Legal Assistant diploma or other related diploma.

Assets:

• Proficiency in Microsoft 365 (Word, Outlook), Prosecutor Information System Manager (PRISM), Justice On-Line Information Network (JOIN) and e-Crim.
• Knowledge of the Protection of Privacy Act (POPA), Criminal Code of Canada and Traffic Safety Act.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Please Note:

• There is one full-time permanent position available, this position works out of the Centrium Place building in Calgary.
• Hours of work, 36.25 per week, Monday to Friday.
• Final candidates will be required to undergo a criminal records check (CRC).
• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

With your application, please include a cover letter that outlines your legal administration experience as well as any experience or knowledge that you have with the criminal justice system. This cover letter will be used to evaluate your written communication skills.

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