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Receptionist Training jobs in London, ON

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    • Please note*: All new staff are required to complete on-line mandatory training available in English or French.
    • Three (3) weeks of paid vacation annually.
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Job Post Details

Medical Receptionist/Optometry Office Receptionist/Optometric Assistant - job post

Mao Eye Care
London, ON
$22–$30 an hour - Permanent, Full-time

Job details

Pay

  • $22–$30 an hour

Job type

  • Permanent
  • Full-time

Location

London, ON

Benefits

Pulled from the full job description

  • Extended health care

Full job description

A busy optometric practice is seeking a full-time receptionist to join our team.

Job description

  • Answer a high volume of calls and maintain a rapid response rate according to agreed-upon standards and training
  • Take accurate information from calls received (i.e.: book appointments) where required and transfer information or calls with speed and accuracy
  • IVR health card validation
  • Greet in office patients immediately in a courteous and friendly demeanor while building rapport with patients
  • Provide direction and information as required to in office patients and collect required health information prior to eye exam
  • Check in and sign out patients, collect payment, process third party billing
  • Book referral appointment and diagnostic test on Cerner
  • Order and maintain office supplies as needed
  • Manage online inquiries for scheduling appointments and checking on orders, etc.
  • Transcribe dictation
  • Send and track referral reports
  • Participate in professional development training and initiatives including staff meetings, continuing education and conferences
  • Establish and maintain effective working relationships with co-workers, doctors, suppliers and the general public.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.
  • Dispense contact lenses, low vision devices and other miscellaneous products
  • Verify glasses prescription and dot lenses
  • Dispense glasses when needed
  • Keeping reception area clean and tidy

Job requirements

  • Excellent computer skills are a must
  • Experience with EMR is strongly preferred
  • Must be willing to be cross-trained to learn spectacle frame adjustment, frame selection, glasses dispensing, and other areas of the optical
  • Must be a very detail-oriented
  • Must be able to multi-task and exhibit excellent time management skills

Job Types: Permanent, Full-time

Pay: $22.00-$30.00 per hour

Benefits:

  • Extended health care

Work Location: In person

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