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Receptionist, Dental, Medical jobs in Kitchener, ON

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    • This role includes greeting and checking in patients, scheduling appointments, managing phone inquiries, processing referrals, faxes, emails, and electronic…
    • View all New Vision Family Health Team jobs - Kitchener jobs - Medical Receptionist jobs in Kitchener, ON
    • Salary Search: Medical Receptionist - Permanent salaries in Kitchener, ON
    • Post-secondary medical secretarial or health office administration diploma or equivalent combination of education and experience required.
    • Dental receptionist: 2 years (required).
    • GREAT HOURS:* 4 days/wk: Monday - Thursday 8am-4:30pm with some Fridays 8-1.
    • This position is primarily for a *dental receptionist.
    • Proficient in using phone systems and electronic medical records software (experience with Tracker is a…
  • View similar jobs with this employer
    • Dental receptionist: 3 years (preferred).
    • Proven experience in budgeting and financial management within a dental practice.
    • Tracker and Recall max experience.
  • View similar jobs with this employer
    • Dental receptionist: 3 years (preferred).
    • Proven experience in budgeting and financial management within a dental practice.
    • Medical receptionist: 2 years (required).
    • Contact patients/other medical professionals, at clinician request, for specific medical records.
    • Front Desk Reception / Certified Dental Assistant – Full-Time.*.
    • Must be Certified Dental Assistant.
    • Strong communication and interpersonal skills.
    • Experienced dental assistants and administrative professionals.
    • Work alongside highly skilled dental assistants, hygienists, treatment coordinators, and…
    • TA prides itself on providing our customers with the very best shopping experience and exceptional customer service.
    • We are looking for Part time Receptionist.
    • Health, dental, and vision coverage.
    • Practise dental treatment for oral diseases, injuries, and defects of the teeth and their supporting structures.
    • Permanent part time or full time.
    • Job Types: Full-time, Part-time.
    • Dental Assisting: 1 year (required).
    • Medical aesthetics: 2 years (preferred).
    • Present our product portfolio to medical professionals in a clear, educational, and consultative way.
    • Support other dental assistants when time permits.
    • Prior experience working in a dental clinic setting is required.
    • Take alginate impressions for patients.
    • Healthcare, medical office or private-clinic experience strongly preferred.
    • We are seeking an experienced, organized and patient-focused *Senior Medical Office…
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Job Post Details

Medical Receptionist - Permanent
New Vision Family Health Team
·
2.7
421 Greenbrook Drive, Kitchener, ON N2M 4K1
$23.00–$24.15 an hour
Full-time
Apply now

Job details

$23.00–$24.15 an hour
Paid time off, Paid sick leave, Extended health care
Full-time
421 Greenbrook Drive, Kitchener, ON N2M 4K1

Full job description

NEW VISION FAMILY HEALTH TEAM JOB POSTING

Role: Medical Receptionist

FTE: Permanent, 22.5 – 37.5 hours/week (0.6 – 1.0 FTE)

Hourly Rate: $23.00 - $24.15

Location: 421 Greenbrook Drive, Kitchener, Ontario


About Us

New Vision Family Health Team is a multidisciplinary team of healthcare professionals dedicated to providing high-quality, patient-centred primary care in a caring, coordinated, and responsive environment. Located in the Waterloo Region, we provide comprehensive primary care services to more than 30,000 patients. We offer a friendly, collaborative, and professional workplace in a spacious facility.


Position Summary

The Medical Receptionist is a key member of the healthcare team, responsible for providing efficient, accurate, and patient-centered administrative support in a clinical setting. This role includes greeting and checking in patients, scheduling appointments, managing phone inquiries, processing referrals, faxes, emails, and electronic medical record (EMR) messages, as well as billing, patient enrolment, and appointment coordination. Working closely with physicians, clinical staff, and patients, the Medical Receptionist plays a vital role in creating a welcoming environment and supporting the smooth delivery of patient care.


Key Responsibilities


Patient Reception & Front Desk Support

  • Welcome and assist patients and visitors in a professional and courteous manner.
  • Check-in patients, verify personal and health information, and update records as needed.
  • Communicate appointment delays, schedule changes, and other clinic information to patients.

Appointment & Telephone Coordination

  • Answer incoming phone calls in a professional and courteous manner.
  • Schedule, cancel, and reschedule appointments using the EMR.
  • Provide patients with information regarding forms, referrals, test results, and instructions, where appropriate.
  • Contact patients as needed to confirm information or communicate instructions from care providers.

Administrative & EMR Support

  • Monitor and manage incoming EMR messages, emails, and electronic submissions.
  • Receive, review, and distribute faxes, ensuring documents are accurately uploaded into the EMR.
  • Process referrals, assist with patient enrolment, and support appointment coordination.
  • Maintain accurate and timely documentation within the EMR.
  • Escalate clinical questions or concerns to physicians, nurses, or other appropriate team members.

Qualifications

  • Graduate of a Medical Office Assistant program or equivalent.
  • Current Basic Life Support (BLS) / CPR, an asset.
  • Successful completion of a Criminal Record Check.
  • Completion of health screening requirements (MMR, Tdap, Varicella).
  • Minimum one year of experience in a primary care or clinical setting preferred.
  • Experience with Electronic Medical Record (EMR) systems, an asset.
  • Strong communication, excellent time management, organization, and problem solving.
  • Commitment to providing patient-centred care in a respectful and compassionate manner.

Compensation & Benefits

  • Hourly wage ($23.00 - $24.15), commensurate with experience.
  • Healthcare of Ontario Pension Plan (HOOPP).
  • Extended healthcare plan (available for 0.8 -1.0 FTE).
  • Paid time off, including:
    • Vacation
    • 8 paid sick days
    • 1 paid birthday per year, following one year of employment
  • Support for professional development, including continuance of salary and allowance.

Equity, Diversity & Inclusion

New Vision Family Health Team is committed to building a diverse and inclusive workplace that reflects the community we serve. We welcome applications from individuals of all backgrounds and lived experiences and are committed to providing an inclusive and barrier-free recruitment and selection process. Accommodation is available at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).


This posting is for a newly established position within New Vision Family Health Team.


While we thank all applicants for their interest, only those selected for an interview will be contacted.

For more information regarding our Family Health Team, please visit our website at www.newvisionhealth.ca

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