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Reception Medical jobs in Durham District, ON

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    • Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies.
    • Full-time Patient Experience Coordinator *.
    • We are currently seeking a compassionate Medical Receptionist with experience in a Doctor's office for our busy, friendly family practice and walk-in clinic in…
    • We are only accepting applications from candidates who have previous experience in a physiotherapy, foot care, or chiropractic clinic.
    • Ensure the reception area is clean and organized.
    • Maintain patient records and update electronic medical records.
    • Coordinate referrals to specialists as needed.
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Job Post Details

Full-time Patient Experience Coordinator - Whitby - job post

Athlete's Care Sports Medicine Centres
2.6 out of 5 stars
500 Dundas Street West, Whitby, ON L1N 2M9
$18.00–$19.50 an hour - Permanent, Part-time

Job details

Pay

  • $18.00–$19.50 an hour

Job type

  • Part-time
  • Permanent

Location

500 Dundas Street West, Whitby, ON L1N 2M9

Full job description

Full-time Patient Experience Coordinator

* Must have a passion for patient care with minimum 1 year customer service experience

Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area and 3 locations in Ottawa. We are currently hiring for a full-time medical receptionist for our Whitby location.

Hours:

Monday: 10 AM - 7 PM

Tuesday: 2 PM - 7 PM

Wednesday: 10 AM - 7 PM

Thursday: 2 PM - 7 PM

Friday: 8 AM - 3 PM

*This is not a summer-only position; applicants must be available to continue working in the fall.

We are looking for friendly, enthusiastic, and motivated individuals to join our growing team. Successful candidates are service-oriented, self-directed and able to work within a fast-paced, team environment and provide excellent customer service at all times.

We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.

Administrative Duties include:

Performing daily, weekly, and bi-weekly duties including, but are not limited to:

  • Greeting patients and visitors, in person and on the phone, to answer various inquiries
  • Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
  • Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
  • Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
  • Handling physicians and therapists various inquires throughout their scheduled clinics
  • Responding to online appointment requests in a timely manner
  • Completing confirmation calls/e-mails
  • Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
  • Accountable for incoming and outgoing referrals and callbacks on a daily basis
  • Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
  • Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
  • Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
  • Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
  • Comply to Employee Handbook

Work remotely

  • No

Job Types: Part-time, Permanent

Pay: $18.00-$19.50 per hour

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (required)

Work Location: In person

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