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Reception Medical jobs in Brampton, ON

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    • Interest in integrative health, wellness, or medical aesthetics.
    • Customer service or reception experience in any professional setting (healthcare or wellness…
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    • Maintain a clean, organized reception area and optical display space.
    • Previous experience in reception, customer service, or office administration preferred.
    • Strong understanding of medical terminology to accurately interpret clinical information.
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    • PREVIOUS MEDICAL EXPERIENCE A MUST.
    • The abililty to work in a busy practice.
    • Answering a busy telephone switchboard.
    • Great communication and EMR skills a must.
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Front Desk
Nova Thera Wellness
156 Chrislea Road, Vaughan, ON L4L 8V1
$18–$21 an hour
Part-time
Apply now

Job details

$18–$21 an hour
Part-time
Weekends as needed, Evenings as needed
156 Chrislea Road, Vaughan, ON L4L 8V1

Full job description

About the Clinic

Nova Thera Wellness is a purpose-built, 4,030 sq ft integrated medical aesthetics and wellness destination in Woodbridge, Ontario. Our Client Experience Coordinators are the heartbeat of the clinic — the first and last impression every client receives. We are looking for a warm, organized, part-time team member to support our front desk operations.

Role Overview

As a Part-Time Client Experience Coordinator, you will deliver an exceptional front desk experience during your scheduled shifts — managing client check-in and check-out, appointment scheduling support, and clinic coordination. You will work closely with the Full-Time Coordinator and Operations Manager to ensure seamless coverage and a consistently premium client experience.

Key ResponsibilitiesClient Experience & Reception

  • Greet and welcome all clients in person with professionalism and warmth
  • Answer incoming calls and messages; respond to client inquiries accurately and promptly
  • Manage client appointment check-in and check-out procedures
  • Process client payments and issue insurance receipts for eligible services
  • Handle client inquiries about services, pricing, and treatment packages with confidence

Scheduling Support

  • Assist with appointment scheduling, rescheduling, and managing cancellations in Jane App
  • Proactively contact waitlisted clients to fill open appointment slots
  • Coordinate client intake forms and ensure completed documentation is filed correctly
  • Support daily practitioner schedule preparation and room setup notifications

Administrative Support

  • Assist with end-of-shift transaction reconciliation and cash management
  • Maintain tidy, organized, and well-stocked front desk and reception area
  • Support retail display maintenance and front-desk product inventory
  • Assist with any administrative projects as directed by the Operations Manager

QualificationsRequired

  • Customer service or reception experience in any professional setting (healthcare or wellness preferred)
  • Strong interpersonal skills and genuine warmth with clients
  • Comfortable with scheduling software or basic CRM platforms; Jane App experience is an asset
  • Reliable, punctual, and professional with a team-player attitude
  • Flexible availability including evenings and weekends
  • Clear criminal background check

Preferred (Strong Asset)

  • Previous experience in a clinic, medical spa, physiotherapy, or wellness setting
  • Familiarity with insurance receipts for regulated health services
  • Interest in integrative health, wellness, or medical aesthetics
  • Bilingual (English + French, Arabic, or Punjabi) is an advantage given local community demographics

Pay: $18.00-$21.00 per hour

Work Location: In person

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